Big Cartel Reviews | Read Customer Reviews of bigcartel.com

Big Cartel Reviews | Read Customer Reviews of bigcartel.com

Big Cartel reviews

438 approved reviews, newest moderated first

Eli H.
Jul 17, 2026
Excellent Customer Service
The best part of Big Cartel is their customer service. The customizable shop designs are great, upfront pricing and no hidden fees, unlike several big platforms. But each time I had a question customer service was immediately available to help me through.
Response from Big CartelJul 21, 2026
Thank you so much for the thoughtful review! It means a lot to hear you appreciate our straightforward pricing, customizable shop designs, and—most of all—our human support team. We're always happy to help whenever questions come up!✨
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John F.
Jul 16, 2026
no help at all
I was not able to detect any outreach at all to introduce my product to any audience outside my own social media contacts. their only outreach to me was about selling me more of their business tools,
Response from Big CartelJul 16, 2026
Thank you for taking the time to share your feedback. We're sorry to hear your experience didn't match your expectations. It sounds like you were looking for more built-in marketing and promotional support. Big Cartel is designed to provide independent creators with the tools to build and run their own storefront, while marketing and customer outreach are largely driven by the seller. We understand that approach isn't the right fit for everyone.
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Britt N.
Jul 16, 2026
Very user-friendly.
Easy to use for selling just about anything!
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Charlotte H.
Jul 16, 2026
Fantastic
Fantastic, easy to use, works well and customer service is great and fast at replying
Response from Big CartelJul 16, 2026
Awesome! So glad to hear this!💥
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Lesli K.
Jul 16, 2026
Big Cartel has made selling online so…
Big Cartel has made selling online so much easier! I can spend more time creating, and less time dealing with website and ecommerce issues. Even better - when I did have a problem, I got to talk to an actual human being! Highly recommend!
Response from Big CartelJul 16, 2026
Thank you so much for your kind words! This is why we do what we do! 🥹 🙌
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Heavy T.
Jul 16, 2026
Great website for any start up company…
Great website for any start up company with options for free service with 5 listings, $15 USD a month for 50 listings or $25 USD for 100 listings. This website has helped me and my business out quite a bit and has also saved me monthly fees
Response from Big CartelJul 16, 2026
We're delighted to hear Big Cartel has been a great fit for your business, and that our straightforward pricing has helped keep your costs down. Thanks for being part of the Big Cartel community!🌟
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Amber R.
Jul 15, 2026
I love using big cartel
I love using big cartel! it's easy to use and affordable as well. I love the website making process, the templates make it extremely easy to use while still allowing you to customize it to your business.
Response from Big CartelJul 16, 2026
We're thrilled to hear this! It's great to know our templates helped you get your shop looking just the way you wanted while still making the setup process simple!🤩
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Deon B.
Jul 15, 2026
I love it!!!!
I love it!!!!
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