Lullie G.
it's a easy platform for small business…
it's a easy platform for small business like me

Big Cartel is an e-commerce platform that gives creators, artists, makers, and small brands from all over the world the power to open their own online stores and make a living doing what they love. Since 2005, we’ve helped people sell over $3.5 billion of their work while remaining a 100% independent company. Driven by our passion for creativity and innovation, we stand as a haven for small brands connecting their passion with opportunity.
Big Cartel (bigcartel.com) has 438 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Lullie G.
it's a easy platform for small business like me
Mat O.
A great, fuss-free platform! NEVER had any problems
Kelly M.
I love how easy and user-friendly the process has been. It can be overwhelming starting a small business. I appreciate how affordable it is! My customers also have had no issues.!
Addie G.
Overall a better site with more seller friendly practices than etsy by far. It's sometimes a bit annoying to hear about a new feature only to find out that it isn't available with the page design you chose, especially when there are so few designs to pick from. For the price, it feels like you should get more options. Needing to code a whole page for a feature like a gallery on half of the options feels pretty silly. The shipping is pretty faulty too no matter how precise you are with your weights and measurements, I wish it was more integrated with the shipping sites like shippo or pirate ship that always get the costs right versus using the numbers from the shipping companies directly which means you over charge or under charge consistently. Still somehow the best site I've used so far.
Response from Big CartelJul 21, 2026
Thank you for taking the time to leave such thoughtful feedback. We're really glad to hear Big Cartel has been your favorite platform overall, and we appreciate your kind words, specifics around pain points, and your constructive suggestions. Feedback like this is incredibly helpful, and I'll be sure to share it with our team as we continue improving the platform. Thanks again for sticking with us and for being part of the Big Cartel community!💫
Bellamy S.
Makes the typically confusing parts of running a shop nice and simple.
Shavena M.
the app is user friendly and I defiantly will recommend.
Mariassie
Despite using Big Cartel's free service website, I have failed to see any improvement in my sales numbers. No sales since I started a couple of months ago. The website is super easy to set up and the help is great.
Response from Big CartelJul 20, 2026
Thank you for taking the time to share your experience. I'm glad to hear you found your shop easy to set up and that our support team has been helpful. While we're sorry to hear sales haven't picked up yet, building an audience and driving traffic can take time. If you'd like to chat about ways to optimize your shop or marketing, our support team would be happy to point you toward resources and share suggestions. We appreciate you giving Big Cartel a try and wish you the very best with your shop.
D. S.
I've been a Bigcartel user for quite some time. The company values giving creatives value without charging an arm and a leg. They constantly look for ways to update their themes to work competively for their customers.
Response from Big CartelJul 21, 2026
It means a lot to hear that you appreciate our focus on keeping Big Cartel affordable while continuing to improve the platform. Supporting independent creatives has always been our mission, and we're grateful to have you as part of the Big Cartel community!🤩