TS,Santa R.
I am always pleased by the process and…
I am always pleased by the process and the delivery time to me! However, I hardly ever get a response when I email...so I don't even know if the messages are getting through.

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Bids.com (bids.com) has 172 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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172 approved reviews, newest moderated first
TS,Santa R.
I am always pleased by the process and the delivery time to me! However, I hardly ever get a response when I email...so I don't even know if the messages are getting through.
Clyde W.
Bids.com appears to be going out of business. I purchased a Diamond & Ruby Necklace that was not up to the quality I have become to expect over the past 3 or 4 years. I have called their customer service on the same day I received the necklace, department 4 times and left messages with not one answer or returned call. I have tried to request a RMA on line thru their web site and it will not accept my order number so I cannot request a RMA that way either. Are they going out of business? When you go to 'bids.com' you get a different company.
Response from Bids.comJun 27, 2019
Dear Clyde, Bids.com is live and thriving - adding new products almost everyday. We have successfully launched our Best Offer platform on Bids.com - plenty new products. You are Wellcome to Bids.com - take Action to Win Auction! Thank you!
Rhonda L.
I have always been satisfied with the items I've purchased from bids.com. I have taken the jewellery in to be tested and appraised and it is all real and valued at the same or more than purchase price. Will shop the site again.
Purple21
Always have had a good experience Thank you
Adam
Responded to question once purchased and were able to solution issues that care up
Vee
Won three items at a very substantial discount (if the merchandise is authentic). I purchased all three and they unfulfilled ALL THREE orders stating the following for ALL THREE...Following was copied and pasted from the email received from Bids.com: Bids.com ORDER BIDS1*** Your order has been canceled Order BIDS1*** was canceled because we did not have enough stock to fulfill your order and your payment has been refunded . However, they did refund my accounts promptly... ONE star company for that! ZERO star company for business practices!!!
Response from Bids.comApr 26, 2019
Thank you for leaving your feedback, it's very important to us. Items do sell very quickly, that is true. We hope you give Bids another chance. Thanks, Edward
John S.
Chris is thinking of BIDZ NOT BIDS BECAUSE BIDS JUST OPENED AT THE END OF NOV. SO HOW CAN IT BE THAT HE IS WAITING FOR A COUPLE OF MONTHS FROM A DELIVERY FROM A COMPANY THAT HAS NOT BEEN OPEN FOR A COUPLE OF MONTHS YES SO HE IS VERY MISTAKEN GET THE FACTS CORRECT BEFORE YOU WRIGHT BAD REVIEWS ON THE WRONG COMPANY.
CHRIS
like the other have been waiting months and will start proceedings today with credit card company
Response from Bids.comMay 2, 2019
Thank you for leaving your feedback, it's very important to us. We do deal with a lot suppliers and some of them are located quite far so it takes longer to get the shipment. We hope you give Bids another chance. Thanks, Edward