Bids.comReviews of bids.com

I RECENTLY WON A BID ON BIDS.COM, AND JUST YESTERDAY I RECEIVED AN E-MAIL THAT THE ITEMS , WHICH COST ME $95.00AUS; WERE BEING SHIPPED FROM CHINA, I BELIEVED THIS BIDS.COM WAS FROM AMERICA, IF I WANTED CHINESE GOODS I WOULD PURCHASE THEM MYSELF AT QUARTER THE PRICE FROM TEMU NOT HAPPY, AND NEVER AGAIN

I totally agree with a lot of what is being said. I have received broken jewelry, ( they did refund me ), I have still have an item that has never shown up at my address yet they claim it was delivered. I have received a lot of my stuff so I don’t get why it hasn’t arrived at my home as yet. And when other customers talk about you can get these items on Amazon..well folks several of my orders have been delivered by Amazon. There are several pieces that are gorgeous while others looked great but when you get them they look cheap. I’m currently wearing a watch that claims to have diamonds in it and on it but they aren’t, it loses time a lot ( ok I can replace the battery) but I shouldn’t have to if it’s New! Some of the authenticity cards that come with these things are in a Chinese or Korean or some type of oriental language then unless you actually know what it says, it could say anything so that’s a big red flag to you. The one thing that I did get actually I’ve gotten two things that I do think are genuine because they came with the authenticity card that shows you the grade of the diamond and or moissanite and those two items looked amazing so I would say 2 1/2 stars out of five because that’s about what you’re gonna get as far as authentic jewelry that is real versus fake that is real stones versus fake. That is real gold/silver/sterling silver and fake. It is illegal to misrepresent what you were selling to a customer and I have spent a lot of money to win certain things that are not real. Good business means you stand behind a product that you sell you list it correctly and when something isn’t right, you make it right and why do I keep going back because like I said, I have received several pieces that were beautiful and they were real, but make no mistake for every one item that you get that’s real. You’re gonna get about three or four that we’re not and that’s sad as far as Customer Service goes. There is no urgency when you tell them that an item hasn’t shown up and they tell you that it’s been delivered well any idiot knows that it could be delivered to the wrong place and it’s the company‘s job to know where it was delivered and track it down so that their customer gets it and not to sit there and argue with you and swear up and down that you got it because I can promise you not one of their Customer Service agents has ever set foot on my property and watched their product being delivered to my house and until that happens it’s on them to find out where my item went because they got their money now I want my product

I purchased a beautiful ring and I had it on for one day and it turned my finger green despite it claiming to be silver.

Be careful regarding the retail value that is posted. I looked up an item valued over $500. I looked up the value on the modian manufactures site, the item was being sold for $8.00. Same with a childs watch valued over $500. Which I knew was inflated. Same watch sold on Amazon for $6.00. I've seen some jewelry items extremely over valued...just be careful

I have made 28 purchases from bids.com I’m very pleased with all my jewelry and customer service has handled my questions timely and with kindness. Julie A

I appreciate take emails that I receive when i'm having trouble finding something and customer service has been nothing but kind

Never received my order. Tracking says delivered.

Be aware of the Fake gold. They will posted 9999/999 Fine or Pure Gold with the description Metal type: Gold Purity: Fine All this description was all wrong. I received the item nice and looked real. But I am a jewelry collector and I have gold acid testing. I did it and it dissolved right away. I did multiple times and it still dissolved. I messaged the customer service and asking for a full refund for my 3 winning auction. I am still waiting for a reply. I called multiple times and leave a message still no response after the first email responsed. I am so disappointed, Please be aware! and if you are trying to win something just be cautious.