I RECENTLY WON A BID ON BIDS.COM, AND JUST YESTERDAY I RECEIVED AN E-MAIL THAT THE ITEMS , WHICH COST ME $95.00AUS; WERE BEING SHIPPED FROM CHINA, I BELIEVED THIS BIDS.COM WAS FROM AMERICA, IF I WANTED CHINESE GOODS I WOULD PURCHASE THEM MYSELF AT QUARTER THE PRICE FROM TEMU
NOT HAPPY, AND NEVER AGAIN
DO
Don
Never received my order
Never received my order.
Tracking says delivered.
Response from Bids.comMar 30, 2026
Dear Don
Please specify the order # so that we will be able to locate your account with Bids.com and we will be glad to assist you. All our orders are insured and if anything is lost, a full refund will be issued immediately. We appreciate your cooperation.
JH
JENNIFER H.
Be aware of the Fake gold
Be aware of the Fake gold. They will posted 9999/999 Fine or Pure Gold with the description
Metal type: Gold
Purity: Fine
All this description was all wrong. I received the item nice and looked real. But I am a jewelry collector and I have gold acid testing. I did it and it dissolved right away. I did multiple times and it still dissolved. I messaged the customer service and asking for a full refund for my 3 winning auction. I am still waiting for a reply. I called multiple times and leave a message still no response after the first email responsed. I am so disappointed, Please be aware! and if you are trying to win something just be cautious.
LC
Lorraine C.
I put a complaint that 1 ring and…damaged goods
I put a complaint that 1 ring and matching earrings were bent and broken and one of the stones was in pieces never heard from I will not bother with them again
Response from Bids.comOct 27, 2025
Dear Lorraine
Unfortunately, we did not receive any messages from you . We emailed you on Oct 24th and till now we did not receive any reply. Please contact our Customer Support Team, and we will assist you immediately with refunds and returns. We appreciate your cooperation.
DC
Debra C.
I waited months for a jade ring that I…
I waited months for a jade ring that I paid for & it never arrived. Then I contacted your company & they sent me another one. It is so big that it won't even fit my husband's thumb. This is not acceptable. This was a gift for a friend of mine & now I have to buy her something else. You sent me a ring that would fit a large man. How does this help my situation. Very unhappy that I have been waiting months for this. I will no longer be ordering from your company & I will not remove my review. Bad way of doing business. Your customer service number doesn't answer the phone.There is other review saying the same things.Just to let you know that the jade ring broke. It is made of plastic.
Response from Bids.comMay 27, 2025
Dear Debra,
We are sorry for the inconveniences the problem caused. You contacted us saying that the item did not arrive and we have refunded you in full and sent another one for free. You may find all the information about the item on its description page. The size selcted by you was:
9 In18.9mm / green
We understand that you have been waiting for the item for a long time, however we also write the delivery timeframe and the customer can see it before purchasing.
If you have any questions, please contact our Customer Support Team and we will be glad to assist you!
ME
Merilyn
I have been a happy customer for years
I have been a happy customer for years, however, while watching the bids recently Ive noticed that when I win a bid, it just disappears snd doesnt turn up on my won page. Has anyone else had this happen. Its usually really nice items that I got for a good price. Not the right way to do business.
RT
Rich T.
Purchased a necklace 6 days ago,paid…
Purchased a necklace 6 days ago,paid immediately.
Item has not been shipped as of day 7 and I have called customer service 3 days in a row,have sent several emails and not one response or phone call back to me as promised within 24 hours per their recording.
Response from Bids.comFeb 10, 2025
Dear Richard
We are sorry for the inconvenience the problem caused. According to our records, your order was paid on the 7th, and on the 20th, the pendant was delivered to you. Also, all your emails were answered in chronological order. If you have any concerns, please contact our Customer Support team either by email or by phone and we will be glad to assist you.
TE
TeasMe
Buyer Beware! Bubblegum Machine Worth
Someone mentioned Bidz.com & Bids.com, to that person who criticized the mentioner, they ARE the same company. Do a tiny search.
My experience. I received 2 items I bid on many WEEKS ago. I'm SO elated I didn't bid higher, or bid on other items. Unfortunately, there's 1 item enroute.
What I hold here, IS NOT what the seller described. I hold a ring that has a plastic center, supposed to be a Genuine Gem. Nope!
A BUBBLE GUM MACHINE WIN, FROM YOUR LOCAL MARKET PLACE (you know, as you enter the grocery store your kiddo wants a quarter to gain a find from within the 1st ever slot machine in life!)
The other microscopic pink stones? are so tiny if your face is not up on it, you can overlook them. What is supposed to be "REAL DIAMONDS" lol the green stones, or supposed to be green stones is in fact painted green. SO my question is WHAT DIAMONDS!
The 2nd item is hideous. I actually thought this 2nd piece would be great to break down for other jewel pieces I'd create. But the photo onsite shows the stones within this piece are in fact larger than what I hold. The jewel bits on this piece look like the plastic pieces I use to decorate trim and seasonal artwork. The kind that kids make friendship bracelets from. This was supposed to be a brooch of a castle. Somewhat cute in the photo listing. Don't get me wrong the metal encasing the plastic beads, is so heavy I can't imagine anyone being able to wear it as is. Thereby the removal of the 'stones' was a great idea. To create different pieces off this 1 item, many times over, making the purchase and cost overall cheap.
Sellers do NOT make it clear that their peddling 'toy' quality.
This site states that all merch are QUALITY JEWELRY pieces.
I don't understand how so many other reviewers are happy & posting positive comments about this site.
When someone says, "What is sold here IS QUALITY merchandise" I expect to receive QUALITY = REAL STONES! REAL GOLD! REAL SILVER!
Not TIN, metal, and PAINTED rings!!
That is exactly what I received. I paid real $ & received lies.
I could ham this site, and take these items to a well known jewelry appraiser. Then take the findings to the local authorities.
Simply put, copy cat items, are in fact illegal here in the USA!
All these items have come from China.
Not saying all things from China are bad. I love the pottery, some art, foods/herbs, wisdom from the elders & authentic housewares (stuff my grandparents came home with when they traveled back 60 years ago - before PLASTICS became the replacement to QUALITY.)
I am SO fed up bidding or buying items claiming to be one thing, and they turn out to be copycats, imposter items, or flat out lead filled plastic health risks.
This site, thus far is a copy cat of Top Hatter.
Selling crap on crackers, for real dollars.
While the seller has my money, and I hold their crapware. I am a very disgruntled consumer.
Whether it be the FTC, BBB, or the local authorities (Local PD, DA, & a Lawyer) I am on a mission to bring to light the falsities of this site.
I also find it extremely odd, that ONLY wares are being sold from CHINA. Not Italy, USA, Germany, Portugal, etc.
Only China! And not top notch quality sellers, mind you.
With what I have been sent so far, I would rather play Russian Roulette and bid on palettes coming from various retailers, than waste another dollar here at this site (Bids dot com).
People, if you're here reading this review, you're doing good. Doing your 'do diligence' into a possible BAD experience and waste of your hard earned income.
*If you take your pen or pencil and spray paint it GOLD or SILVER THAT would be of more value & worth than any item you may (Or may not, some people never received their paid items. Lost $$ though!!) bid, win, and hopefully receive.
May be the folks here on this site, if legit, are used to wearing fake items. I'm not. I do love a good deal, but wear the real deal.
I feel like I bid on a Gucci & received a Coochie.
Places like this make honorable retailers, selling real wares look bad.
EDIT: 07/22/2024
I received the 3rd item a few days ago. A beautiful blue (I'm guessing crystals or Rhinestones)
watch. Until I turned it over. The back has thin scratches all over it. Feeling really used here. I bid on NEW not used items.
I've already reached out for a return for the 1st 2 items, I'm not shocked there's been crickets with this site.
I'll be reaching out once again, to add this item.
I wasted too much time, energy, and money on this site.
Now I'm spending more in Warnings.
EDIT 07/30: Received an em from the site. They won't release a refund until I remove this review. THAT is a form of EXTORTION! AND A FELONY!
Thank you Bids.com.
I couldn't post that email here, but the lawyer, police, and DA will be over the moon!
THE REVIEW STAYS!
I personally don't want ANY ONE2 follow in my footsteps into loss! This site stole from MANY, DON'T BE 1 OF THEM. Please. NO *
Response from Bids.comAug 7, 2024
Dear Jennifer,
First of all, we apologize for the inconveniences you experienced with us. We would like to thank you for taking the time to post the review.
Bids.com works with the vendors. We only work with reliable vendors who are located both in the US and abroad. We would like to let you know that 99% of our customers are happy with our service and with our products; otherwise, we would not stay in business so long and would not have positive reviews.
You contacted our Customer Support saying that you are not happy with everything you received. You wrote that the items were of bad quality. Bids.com guarantees the authenticity of the items we are selling. This is why we asked you to provide the evidence (the photos), as we would like to check this unpleasant situation with our vendors, and if the items are really bad, we could consider refunding you in full even without a return. However, we did not receive them.
The return policy of Bids.com says that if a customer is not happy with the item received, receives it damaged, or is not as described, we provide a free return label, and you send the item back for a full refund. Per your request, the return shipping label was sent to you via email. Please send all three items using the label, and as soon as the vendor receives them, a full refund will be issued immediately. We did not refuse to accept a return and refund you. You may consult our return policy on the site:
https://www.bids.com/pages/return-policy
In our correspondence, we gave you some tips on how to differentiate vendors; we even offered a free item from the US vendor for you to try; however, we got no reply from you, but you continue to edit your review here. Once again, as we stated in our emails, we did not force you to remove your review, and we are sorry for the confusion. It is your right to place it.
Bids.com is not Bidz.com; we are different companies. We launched in December 2018.
We understand that you might be very unhappy with our products, and we are sorry for this. Still, we believe that we provide the best Customer Service. We cooperate in each case and try to resolve all the matters in a customer-friendly manner. Even if it contradicts some of our fixed terms, we try to understand the particular situation the customer has and offer him our proper assistance in a flexible way. We would be very glad and pleased to have you as one of our valued and appreciated customers, and we hope to continue our business. We truly hope that you will enjoy bidding and purchasing on our site and have nothing but a pleasant experience with us.
Thank you for shopping at Bids.com.