Bids.comReviews of bids.com

I totally agree with a lot of what is being said. I have received broken jewelry, ( they did refund me ), I have still have an item that has never shown up at my address yet they claim it was delivered. I have received a lot of my stuff so I don’t get why it hasn’t arrived at my home as yet. And when other customers talk about you can get these items on Amazon..well folks several of my orders have been delivered by Amazon. There are several pieces that are gorgeous while others looked great but when you get them they look cheap. I’m currently wearing a watch that claims to have diamonds in it and on it but they aren’t, it loses time a lot ( ok I can replace the battery) but I shouldn’t have to if it’s New! Some of the authenticity cards that come with these things are in a Chinese or Korean or some type of oriental language then unless you actually know what it says, it could say anything so that’s a big red flag to you. The one thing that I did get actually I’ve gotten two things that I do think are genuine because they came with the authenticity card that shows you the grade of the diamond and or moissanite and those two items looked amazing so I would say 2 1/2 stars out of five because that’s about what you’re gonna get as far as authentic jewelry that is real versus fake that is real stones versus fake. That is real gold/silver/sterling silver and fake. It is illegal to misrepresent what you were selling to a customer and I have spent a lot of money to win certain things that are not real. Good business means you stand behind a product that you sell you list it correctly and when something isn’t right, you make it right and why do I keep going back because like I said, I have received several pieces that were beautiful and they were real, but make no mistake for every one item that you get that’s real. You’re gonna get about three or four that we’re not and that’s sad as far as Customer Service goes. There is no urgency when you tell them that an item hasn’t shown up and they tell you that it’s been delivered well any idiot knows that it could be delivered to the wrong place and it’s the company‘s job to know where it was delivered and track it down so that their customer gets it and not to sit there and argue with you and swear up and down that you got it because I can promise you not one of their Customer Service agents has ever set foot on my property and watched their product being delivered to my house and until that happens it’s on them to find out where my item went because they got their money now I want my product

I purchased a beautiful ring and I had it on for one day and it turned my finger green despite it claiming to be silver.

Cheap product from AliExpress but they sell it at a much higher price. The retail price is totally fale. I have bought a few pieces and i’m not impressed…

I have bought multiple items from your company and never had a problem. I recently purchased a diamond ring and was sent an email saying that it was delivered. I have not received it. It was a gift for a good friend of mine. I have sent many emails and left many messages and not heard from anyone. I have paid for this ring and am surprised that nobody has contacted me.the order number is BIDS56961.I have left several messages and not had a reply. I had to tell my friend that i don’t have a gift for her.

I bid on a gold necklace claiming to be worth over $300 and it looked and felt cheap(like plastic) not to mention the shipping took forever.Just be sure not to bid too high If something really catches your eye

Don't base your bids on their "retail prices". I've bid and won several rings on the site, however, I have discovered that their retail prices on most of the products are way overinflated. I just happened to find a watch I had bid on and won for $73, online for $39 and their retail price listed was $828! A lot of the rings and earrings can be found on Aliexpress for about 5% of what they claim them to be worth. I am still waiting on the last three items I won - they were shipped today, apparently. I contacted them before they were shipped and told them I wanted a refund, because of the discrepancy in the retail price making the deal a scam, and got the runaround. Then the last emails I sent for the last two days weren't responded to, and then they shipped them today, because I told them I wanted a refund! Now I can't get a refund, because they've been shipped! They won't get another purchase from me!

I have close to 30 orders from bids.com that have yet to be delivered. I started receiving emails on October 9 (it is now October 28) saying my items have shipped. I have yet to see any of them arrive. I have called twice to see where my items are and all they tell me is that it shipped and Covid is to blame. Come on, we are talking 3 weeks in transit. They have my money, but I don't have my merchandise.

Have written to them twice in the last month with questions re billings and why a bought item suddenly became UNavailable with ZERO response when asked. Obvious increase in sizes of under one carat items photographed to look similar size to those over a carat. Biddings not registered when changed and had to redo the bid.