Everything in order, with a little delay but everything arrived as expected.
ML
Miriam L.
I ordered a couple of tech products and…
I ordered a couple of tech products and a watch, and they arrived in perfect condition. Yes, the delivery time was a little longer than expected, but we are in a global pandemic, and it was not alarming. So it is understandable.
When I asked them, they gave me my purchase information and that's it.
MA
María F.
Loved it
Loved it! the customer service resolves customer requests with cordiality and speed!
WG
William G.
NOTHING BUT PROBLEMS.
NOTHING BUT PROBLEMS.
I ordered, and paid for 4 items, on 10/01/2020. I am still waiting for the items. I also received the link to "track" the items. Supposedly they have arrived in the USA, some 4 weeks ago. I guess they deliver by horseback, or they just steal your money and provide nothing in return.
Response from Bids.comNov 24, 2020
Dear William,
We are sorry for the shipping delay that is connected to the current pandemic crisis. Your orders are being delivered from overseas. You can track your packages proceeding to the following link:
https://global.cainiao.com/detail.htm?mailNoList=4207821392748927005455000067370147%2CUT696874097TH%2CUT695743912TH%2CUT696438185TH&spm=a3708.7860688.0.d01
Since all mail facilities are overwhelmed now due to the pandemic crisis, the tracking information may not be updated in time, however, it does not mean that your orders are lost. We kindly ask you to wait a little more. All of our orders are insured and you will get a full refund in case if anything is lost during the transportation.
All of our packages are delivered though sometimes with a delay. This delay is not caused by us. We are doing our best to ship the orders to you as soon as possible in these hard pandemic times. We do hope that you will receive your orders very soon.
Please be assured that we do our best to make sure our customers get the best service possible. We truly hope that you will enjoy bidding and purchasing on our site and have nothing, but a pleasant experience with us.
Feel free to contact us for any further assistance you may need.
CM
chris M.
Don't be confused with the company…
Don't be confused with the company Bidz.com, this company Bids.com is completely different! I made the mistake of mixing them up, that's on me but I don't want anyone else to make the same mistake. I bought something in there Auction over a week ago and it hasn't shipped. They are very quick to take your money though. For all you guys out there that one a $1 auction, it's going to cost you $10 when it's all said and done and there value of the item is usually $12. There obviously a Chinese company, buyer definitely beware. They have a virtual address at 27240 Turnberry Lane, Suite 200, Valencia CA 91355 . All this is a virtual address where they pay a monthly fee to move mail thru and try to make look like there here in the U.S. All it takes is a few clicks of the button to see. Read the other reviews.
Valencia, CA 91355
Response from Bids.comNov 10, 2020
Dear Chris,
We are very sorry for the inconvenience you faced with.
Your order BIDS18203 was paid on November, 2nd and shipped on November, 5th. You can check the tracking details proceeding to the following link:
https://global.cainiao.com/detail.htm?mailNoList=LS406766927CN&spm=a3708.7860688.0.d01
We needed 3 days to process your order and to ship it to you. We are doing our best and cooperate with the vendors in this pandemic crisis to ship the orders as soon as we can. We do guarantee the authenticity of our items. All of our packages are insured and in case if anything is lost during the transportation, a full refund will be issued.
We have reliable vendors all over the world. The vendors are selected for the quality of their products, availability of distributor license, trademarks, copyrights and etc.
As for the prices, at Bids.com you have an opportunity to win the items and get them at the winning prices. You can watch a live auction process right on the front page of the site. We would like to let you know, that almost all of the items are won below the market values. Besides the winning price, a customer pays a $3 auction fee and the shipping fee.
The auction fee applies to all the items in the auction process. It is a standard fee that covers the cost associated with sourcing products, running the marketplace, and managing services such as payment collection and fulfillment.
Please note, that at the moment we are running free shipping promotion for some of the items and you can take advantage of it.
We are located in the US and you can always reach us at the following contact details:
Customer Service:
+1-310-855-3525
Operating Hours:
Monday - Friday
8am - 5pm EST
Address:
27240 Turnberry Lane 200
Valencia, CA 91355
It is a physical address.
Moreover, we issue free return shipping labels so if you are not satisfied with our products, you can always reach us, we will issue a free return label back to our address and refund you in full.
We are not related to Bidz.com. We have launched in December 2018 and have a lot of customers who are already satisfied with our service. Please be assured that we do our best to make sure our customers get the best service possible. We truly hope that you will enjoy bidding and purchasing on our site and have nothing, but a pleasant experience with us.
Feel free to contact us for any further assistance you may need.
CM
Craig M.
If you need your merchandise soon - go elsewhere.
I have close to 30 orders from bids.com that have yet to be delivered. I started receiving emails on October 9 (it is now October 28) saying my items have shipped. I have yet to see any of them arrive. I have called twice to see where my items are and all they tell me is that it shipped and Covid is to blame. Come on, we are talking 3 weeks in transit. They have my money, but I don't have my merchandise.
Response from Bids.comOct 28, 2020
Dear Craig,
We fully understand your frustration but as you probably know shipping is being delayed worldwide.
All your orders have been shipped and are currently in transit to destination, we have already provided you tracking information for your orders. Our Support representatives will answer all your questions over phone and will shortly reply to all your emails.
We kindly ask you to wait patiently for your items to arrive and update your review afterwards.
Your understanding is greatly appreciated.
Thank you,
Bids Support Team
DE
Diana E.
Thanks bids.com
I received my first auction bid in a timely manner and have no complaint. Looking forward to receiving another one. Thanks bids.com
CH
Christian
“Caveat Emptor!”
- BIDS FOR BENEFITS -
“Caveat Emptor!”
“Let the buyer beware!”
A disappointing experience to say the least!
• Overvalued, substandard and just plain shoddy craftsmanship, if you can call it even that. Machine made? “Made in Canada”
• The photos exaggerate the quality and craftsmanship while leaving out glaring flaws.
• Proper description and sizes are often left out! Emails inquiries can go unanswered!
• Ridiculously expensive non-
trackable shipping.
~ Save yourself the disappointment ~
~~~~~~~~~~~~~~~~~~~~~~~
After receiving a reply from the vendor on this site I discovered another of their auctions on Hibid, it’s called “Affordable Creations” and it’s worse than “Bids For Benefits”!
Same items in $US, claiming it was easier for their US clients.
Right! You believe that and I have a bridge for sale ~ cheap!
In fact one item I had purchased from “Bids For Benefits” was valued @ almost 1/2 the value on “Affordable Creations”!
My initial review stands!!!
Don’t waste your time or money, you won’t be happy.
Response from Bids.comSep 25, 2020
Dear Christian,
We are sorry to hear you are unsatisfied, in order to understand exactly source of your unpleasant experience please specify exact order number.
All emails, messages, phone calls are answered and we do our best to assist every customer in fastest and most professional manner.
Items on Bids.com are carefully selected and are discounted up to 80% of retail prices.
We offer lowest shipping rates for our customers and often offer Free Shipping promotional campaign.
We kindly invite you once more to Bids.com
