Bicycle BoothReviews of bicyclebooth.com

They don’t deliver and won’t provide refunds per their policy.

Ordered April 23 and nothing. I keep trying to get a ship date from them, and their chatbot gets back to me 48 hours later with a nothing statement. Trying to cancel the order and will be disputing the charges with my bank. DO NOT ORDER FROM THIS COMPANY

Ordered 2 jerseys 2 months ago and received only one. Quality seems good. Have been writing several times to get a tracking number for the remaining one or even a similar substitute without any good answer other than "soon" It's Aug 2025 and still no jersey form Feb 2025 order. Terrible!

Trash service, trash customer service, trash order maintenance.. It's outstanding how much money they're using on advertising but can't keep up with packages or communications with customers. Not convinced they're real, but nice pics of fake clothes on the website, I guess.

Customer service is nonexistent. I ordered three sets of bike kit on March 11th 2025. now, 4/6/2025, it still has not even been shipped. I've sent 20+ queries on their chat line and only received an answer, period, twice when I included the words, "your customer service sucks. Of those two answers one said my order 86954 had been sent, the order number is 86459. The other said there is a hold on the shipment and blamed me for issuing the hold. How the hell would I even do that?

I ordered a jersey, when it arrived it was too small. I requested an exchange for a larger size. they offered me a discount on my next purchase because of a "postal strike" in Canada (where they claim to be headquartered). when I objected and said I simply wanted to exchange the jersey, they gave me the address to send it. That was 3 months ago. Today I received my original unopened "return" marked "return to sender" (from the "striking" Canadien post office). There are too many cycling apparel websites to waste your time with this fly by night organization. Lesson learned I will not buy anything else from them; I advise you not to either!

Ordered my Marine Corp Kit wa suppose to be delivered last Friday and instead received an email that it was an undeliverable address. I looked at the address they had listed and it was my exact address where I have received 100’s if not 1000’s of packages. When we called the delivery company the CSR could hardly speak English the confirmed the address which did not change and they told me they would try to get it to me in the next 3-5 days. Not confident if I will order another product from this company. Left a message and still have not received a call back. Very poor customer service.

Placed an order a month ago, still haven't gotten it, and customer service isn't responding. Absolutely terrible, no one should ever buy anything from them.