Bicycle BoothReviews of bicyclebooth.com

I had ordered from BB twice and been happy, but the third time, not so lucky. I ordered a Black to Cyan Club jersey for $61.22 and Bicycle Booth Sleeves (black) for $25.51, which with a $17.34 discount and $7.29 shipping totaled $76.68 on June 2, 2025. It is now Aug 30, 2025 and I have not received my order. Within those 3 months I have inquired about 10 times about my order to the sales email provided by BB. The first were quite polite, but as I realized the responses were a machine automated reply, Their automated support email will contain the word (reamaze). I felt like I was being ignored and demanded they send me the name of the courier and a tracking number. They provided neither. I believe they use Canada Post, at least they did the last two times I received an order. As it stands, I'm not sure what to do. Maybe I'll try phoning them and talk to a real person. Failing that I'll try and get my money back through my credit card transaction.

Ordered 2 shirts, they have never arrived and it has been over 2 months. They reply by email saying they have shipping delays. The last email I sent I asked to cancel order and refund my money. Told me it was shipped and refused a refund. I believe this company is a scam.

I would give zero stars but that is not an option. I ordered a cycling jersey. Took 2 months to receive and then it was the wrong size…I admit that was my fault. But forget about their promise for returns with no questions asked. It took me a few weeks on back and forth emails to finally get return address and instructions. Then I paid $20 to return it with a tracking number. It was received at a post office, but they never picked it up. So it’s now been returned tome and I had to pay another $20 to get package. DO NOT BUY FROM THIS COMPANY.

BEWARE! This company is a lying, cheating SCAM. They stole my money because they took my money, sent me nothing, and have repeatedly ignored my requests for a refund. When I tried to reach them, they just said "we're experiencing some delays." I asked again and again for a refund, they just ignore it.

This was the worst experience. I ordered a trisuit which said 7-10 days shipping. It’s been 8 weeks and I have not gotten my order. I have attempted to contact customer service who have been utterly useless and dismissive. Continually telling me it’s shipped and there is nothing they can do. DO NOT BUY FROM HERE!

I'd give a ZERO if I could. took 3 months to receive kit. I emailed them on 5 separate occasions and got the same reply back! word for word! Their shipping is TERRIBLE! the company is based out of Canada, BUT they ship their products from China. the jersey fit great, BUT the bibs suck!

This is absolutely ridiculous my fiancé ordered a suit 7 weeks ago and keeps being told there was a shipping delay with no evidence of a shipping or tracking number. Do not recommend!!!

Complete SCAM DO NOT ORDER!! My order was sent MONTHS ago and STILL NO PRODUCT. Filling a dispute with my Credit Card to hopefully get refunded.