Bicycle BoothReviews of bicyclebooth.com

I purchased two Bicycle Booth Short Sleeve jerseys, one for my wife and one for me. The products arrived about 15 days after I placed the orders. That's not the problem. We opened the package and tried the product on abd they were so tight, even though I ordered club fit, that we can wear them. I contacted them within 10 minutes of receipt and told them I needed to return the shirts for bigger sizes. They sent me an email with return address to Whitby, Ontario, Canada. I immediately went to the post office, paid $22.10 to mail them back with tracking, and sent them my tracking number along with a copy of my paid receipt for $78.94. The product left Pearson Toronto Airport on August 3rd and was mailed back on July 28. They refuse to place another order for me for the exact shirts but bigger sizes until they receive the shirts back in Canada. I can't buy again from Bicycle Booth again with this kind of service. Very slow leaving China and return or replacement service terrible. I ordered shirts through Amazon and made a return for a larger size and received new product 3 days later as an even exchange. They send tons of emails, but customer service is terrible. Who can wait 1 to 3 months for order, return, and a new order. Ridiculous...

So why just average the shipping sucks. Can’t talk to anyone about your orders and gotta wait 24 hours for someone to recognize your emails. And the product is not true too sizes

I received the jersey. Great design but the materials and the seams quality are poor. Definitely not worth the price compared to what you get from well known cycle gear brands. Agressive marketing can get you a market share but you will not have returning customers without improving on the quality.

The fit and sizes are not 100% correct. According to the table of dimensions and decided M or L size but, they are quite big. Should be good to review and adjust your table. Regards

Although the team and specifically Miguel was great, it is disppointing that we were refused the shipping to switzerland...

Only that your partner delivery guy here in Doha, Qatar is rude and i dont want to see his face anymore.

Received the jerseys I ordered today (around 10 days shipping time) which I must say was within the given time frame. While their designs are cool and there's plenty to choose from the quality of material used is nothing special which I feel is a disappointment, almost if not similar to those anyone can buy at Shoppee or Lazada at a cheaper price. With their price point I was expecting more of a premium feel at least.

Bought two jersey’s but had to return due to sizes are running small. Next time I’ll order a size larger than what I currently wear. I had a few extra e-mails regrading the return due to communication was unclear, thus the 3 stars. Jersey material & designs are spot on!