Your one stop shop for Affordable Cycling Apparel & Accessories, without compromising Quality. Rated number 1 in 2018 for most unique Cycling Apparel Online. We carry various cycling products ranging from Cycling Apparel, Cyclist Accessories and Bicycl...
Bicycle Booth (bicyclebooth.com) has 484 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing484 approved reviews, newest moderated first
Dennis M.
Customer Service (Christopher) at its best as far as after sale is concern. Really attended to my queries & request promptly. Product is excellent. Will purchase again.
Response from Bicycle BoothJun 23, 2021
Hi Dennis, Thank you for sharing your experience with us. We are glad that we have hit the mark, rest assured that we will continue to improve our products and services to better serve you. Team BB
Stephen C.
I received my order at the exact time that it said it would come. When I had to return something because I ordered the wrong size, I emailed an employee and it was probably the best customer service I ever experienced. Constant follow ups and making sure I had everything in place without anything slipping through the cracks. The quality of the jerseys/bibs are amazing! I have two floral get-ups and get constant complements. I really have absolutely nothing negative to say about this company. They are just simply awesome and very professional all around. If you do run into an issue, I recommend speaking directly to someone from the company because the customer service is exactly how it should be. Have fun with your orders, they have a HUGE variety! -Stephen C
Response from Bicycle BoothJun 23, 2021
Hi Stephen, Thank you so much for sharing your experience with us and the community. We are glad that we have hit the marks, rest assured that this will be shared with the store teams to let them know of the good work done here. Once again, thank you for your valued support and patronage. Team BB
Henry
Hello; bought the American Flag jersey in white; XL. The product is nice. Bright, well made, and stylish. Fairly good value for the money. It did take 3 weeks to arrive from time of order. My only real complaint is the company leads you to think it is made in Canada, and shows a picture of the plant with a worker who looks anything but Chinese. Just like the shoes I ordered from Dublin, I would not like to go thru the hassle of sending it back, if I had to. Thank you and God bless America
Response from Bicycle BoothJun 23, 2021
Hi Henry, Thank you for taking the timeout to share your experience with us and the community. Bicycle Booth is a Canadian-born company, we established our main factory in China to be able to sell our items at a more customer-friendly price and adheres to our quality standards. We are so glad that we hit the marks and we will definitely work on improving our delivery compliance even more. Our Canada factory is in the works, we will be more than happy to announce it when we are fully operational. Truly appreciate your support. Team BB
Enzo G.
I have received with very little delay the order, everything looks fine, and I am ready to use it next week-end.
Response from Bicycle BoothJun 23, 2021
Hi Enzo, Thank you for taking the time out to share your experience with us and the community. We can't wait for you to test your new kits for a ride, please share some photos on our Facebook page as well. Truly appreciate your valued support and patronage.
Ted C.
Order placed 1 March, finally received the correct order 3 and a half months later, after they sent me the wrong item twice and not being allowed a refund before they tried to get it right a 3rd time. Terrible customer service, I will never use this company again
Response from Bicycle BoothJun 21, 2021
Hi Ted, Thank you for sharing this experience with us. We will make sure to continuously improve our accuracy and delivery compliance to better serve our customers. Though an isolated case, we made sure that this was resolved, truly appreciate your honest review. Once again, our sincerest apologies for the inconvenience caused. Team BB
Martin S.
Great Ideas, super Service and Quality!!!!
Response from Bicycle BoothJun 21, 2021
Hi Martin Thank you for taking the time out to share your experience with us. We are glad that we are able to hit the marks. We will make sure to improve our products and services, even more, to better serve you and our customers. We wish you continued support and patronage. Stay safe Team BB
damian B.
Products are great Delivery took a little while which you have to expect nowadays, and an item was missing. They were really responsive and sent the missing item to me with no fuss, great customer service
Response from Bicycle BoothJun 21, 2021
Hi Damian, Thank you for taking the time out to share your experience with us. We are glad that we are able to resolve your issue with your missing item. We will make sure to improve our products and services, even more, to better serve our customers. We wish you continued support and patronage. Stay safe Team BB
Jeff H.
GREAT FIT! GREAT PRODUCT!
Response from Bicycle BoothJun 19, 2021
Hello Jeff, We are happy that you liked our product! Please share your photo to Bicycle Booth Facebook page. Have a safe ride! Thank you for the 5 star review. Team Bicycle Booth
