BetterwildReviews of betterwild.com

My 2 dogs are getting up in age and this has helped immensely with their bad breath. I will continue to use and they love taking their treats

I needed to cancel subscription because I would rather purchase as needed. Customer service was amazing. I expected either resistance or just being ignored. She was neither - she was helpful and so nice. That’s why I will continue to be a loyal customer!

BetterWild Joint support really helped my 14.5 yr old Maltipoo. I noticed his hind legs started shaking/trembling, so I decided to give this product a try It really helped him! Now that he is almost 15 yrs. old, I notice an occasional tremor on his left hind leg but nowhere as obvious as before. Thank you for your great product!

Better Wild website doesn't work directly or through Shop. I have tried to cancel my order many times and they just keep shipping and billing me. Also no one answers there phone. Stay away this is a very bad company!!

My dog loves these treats and they have helped with his itching. He’s stopped his Apoquel and he’s itching a lot less. The customer service is also great, our last order was confiscated and half eaten by raccoons. BetterWild responded within 24 hours and replaced and reshipped the product.

Betterwild listened and provided detailed feedback in a timely manner. They are super friendly and have great products for my fur babies!

This product did not work for my dog. His itching, licking and biting his skin has increased to the point that he now has saliva staining around his mouth and on his legs. I have been trying to cancel this subscrption for three days. The are making it impossible to cancel. I have contacted my credit card company. If a charge goes through tomorrow as their email says, I will protest the charge with my credit card company. This has been a bad experience all around. IN RESPONSE TO YOUR POST SAYING SOMEONE HAD REACHED OUT TO ME: WHO HAVE YOU REACHED OUT TO? YESTERDAY I RECEIVED AN EMAIL SAYING SOMEONE WOULD CONTACT ME IN 1 OR 2 DAYS. TODAY I RECEIVED AN EMAIL SAYING MY ORDER HAD BEEN SHIPPED. IN RESPONSE AGAIN TO YOUR POST SAYING YOU HAD REACHED OUT: PLEASE REFER TO THE NUMEROUS EMAILS I SENT SAYING THE PRODUCT DID NOT WORK AND I WANTED TO CANCEL. THESE THINGS HAPPEN. I WAS NOT ANGRY UNTIL MY EMAILS KEPT GOING INTO A QUEUE AND WERE NEVER RESPONDED TO. FINALLY AFTER LEAVING THIS REVIEW ON TRUST PILOT, I HEARD FROM YOU TODAY. YOUR RESPONSE WAS THAT MY SUBSCRIPTION HAD BEEN CANCELED. UNFORTUNATELY, (FOR ME) YOU SAID YOU THAT A BOTTLE HAD BEEN MAILED AND AS SOON AS I RECEIVE AND RETURN THAT BOTTLE (EVIDENTLY AT MY EXPENSE) YOU WILL REFUND MY MONEY. IT'S TOO BAD (FOR ME) THAT MY NUMEROUS EMAILS, WENT INTO A QUEUE FOR DAYS AND WERE NOT ANSWERED. IF YOUR COMPANY HAD CANCELED MY SUBSCRIBTION IN A TIMELY MANNER, I WOULD NOT BE DEALING WITH THIS. TO SAY I AM NOT IMPRESSED WITH YOUR CUSTOMER SERVICE IS PUTTING IT VERY MILDLY.

We searched and searched for a remedy for my dog's allergies. We wanted something natural that would help his gut. BetterWild was advertised and we tried it. It helps and we're ecstatic about something this simple. My dog loves this chewy. I also contacted your customer service department and got an answer immediately, even on a holiday. I thought the chewy had changed but it was only the packaging and they confirmed it for me. Every aspect of this company is top notch.