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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Mar 26, 2021
Everyone was wonderful.
Everyone was wonderful.
Report
Patient
Mar 26, 2021
Great service
Great service. got me in quick and the employees were great
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Ncreader
Mar 26, 2021
Billed me for an office visit when all…
Billed me for an office visit when all I got was a covid test. Received the response below and the email address is not valid so I still don't have resolution.
Response from BetterMed Urgent CareMay 4, 2021
Thank you for your review. We are sorry that you did not have a positive experience with us. If you have any questions regarding your billing, please send an email to Tina Lester, Director of Billing at [email protected].
Report
Patient
Mar 26, 2021
recent visit
Clean, beautiful clinic. Very friendly staff. Fast check in, no wait. Problem was fixed! Thank you. It was my 2nd time and I'll be back for future needs.
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Patient
Mar 26, 2021
Great job
Great job. Fast and efficient
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Patient
Mar 26, 2021
The staff was very friendly and got me…
The staff was very friendly and got me in and out very timely. They will be my go to for any immediate health needs.
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Pat B.
Mar 26, 2021
Great staff!
Very knowledgeable staff and excellent care! Seen immediately at my scheduled time and no lag time between initial assessment and being seen by the practitioner.
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Patient
Mar 26, 2021
Great service
Great service, walked in the same morning within 15 minutes was helped.
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