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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Mar 29, 2021
Quick
Quick, efficient, respectful. Good follow up
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Patient
Mar 29, 2021
Great attention to details
Great attention to details of my concern. Questions and concerns answered!
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Patient
Mar 29, 2021
great!
great and quick ; efficient and trustworthy
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Patient
Mar 28, 2021
I would give a zero but I can't
I would give a zero but I can't. What a bunch of unprofessional people you have there. I WILL NEVER GO BACK AND I WILL NEVER RECOMMEND ANYONE EVER GO THERE. I work for Amazon and everyone there has been told to never go there for any kind of care. I wouldn't take my dog there. Overpromised and under-delivered. I had to go to Patient First to get a doctor to give me a specifically worded note regarding COVID 19 so I could get paid for being off. I called so many times to talk to the nurse that promised me that she would write any note I needed. Bald-faced lie. She never would come to the phone and another nurse hung up on me. What a joke.
Response from BetterMed Urgent CareApr 16, 2021
Hi There, We are sorry that you had a negative and frustrating experience with us. We are constantly working to improve our communication and appreciate your feedback. We take feedback like this seriously and will be sharing it with the site manager.
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Patient
Mar 28, 2021
Great Staff/ Rapid service
Everyone at this Better Med was friendly, helpful and courteous. I did not wait long at all. Highly recommend this location.
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Patient
Mar 28, 2021
Rapid covid test results
We had covid tests for travel to Aruba. We were very happy to get our results in 20 minutes. The staff was very friendly and professional. The office is very attractively decorated.
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Patient
Mar 27, 2021
Very effecient
Very effecient
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Patient
Mar 27, 2021
Outstanding service
Outstanding service
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