Patient
They got me in got me out and handled…Great service
They got me in got me out and handled it in a very professional manner

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
They got me in got me out and handled it in a very professional manner
N. A.
Great service from beginning to end. Great staff
Patient
Understaffed and in no hurry. We had to call for 30 minutes before someone answered when we arrived at the location. Then waited for our room. It wasn’t ready until 30 minutes after our appointment time and they weren’t busy.
Response from BetterMed Urgent CareApr 16, 2021
Hi There, We are sorry that you had a negative experience with us. Thank you for taking time to leave us a review. We take feedback like this seriously and will be sharing it with the site manager.
Patient
Not very organized. The lady at the front desk didnt know what she was doing.
Response from BetterMed Urgent CareApr 16, 2021
Hi There, We are sorry that you had a negative experience with us. Thank you for taking time to leave us a review. We take feedback like this seriously and will be sharing it with the site manager.
Renada
The best urgent care I ever received was a Better Med in Mechanicsville. The staff were knowledgable and professional. There was no wait time at all. I was treated wonderfully from the time I arrived to the time I left. For me, there is no other urgent care facility better than Better Med!
Barbara
So thankful to have them in Ashland for our minor medical emergencies. They are always fast always courteous always professional. I had a little accident and they took me in right away and took care of the injury.
Emily
The office was prompt about bringing me in for my COVID-19 test. The process was seamless.
Patient
Always a good experience. Staff is fast and efficient.