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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Jul 29, 2019
Terrible experience.
Terrible experience.
Report
Lisa
Jul 29, 2019
Awesome experience
Awesome experience. Little wait time. Office was extremely clean and doctor was so friendly. Listened and had a great bedside manner. Will continue to go back when needed.
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Patient
Jul 29, 2019
The staff was very nice and the dr that…
The staff was very nice and the dr that was there was very helpful
Report
Carla
Jul 29, 2019
Excellent! My go to for medical care
Great people and great service. Quick & Easy! Only wish that they had all of my records not just the last time I was seen. I have been going there for years for everything from bronchitis, tick bites and tetanus shot. Great for working people who are not able to get to their regular doctor.
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Tamz
Jul 29, 2019
Excellent service & care!
Excellent service & care!
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Patient
Jul 29, 2019
I broke my ankle
I broke my ankle, and the NP who saw me treated me as if I was drug seeking. No compassion. Other staff was very nice and compassionate.
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Amanda P.
Jul 29, 2019
I came in with severe joint pain…
I came in with severe joint pain swelling. The dr tried to say tendonitis. Which made no sense. I insisted on a lyme test and then found out my son had fifths disease called back to see about getting bloodwork for that. They refused I went to patient 1st they did bloodwork and I got an answer. Very frustrated I had to go else where and that the dr didn't know fifth had these symptoms.
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TG
Jul 29, 2019
Professional and Fast
Clean, friendly, fast and knowledgeable!
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