Patient
Terrible experience
Terrible experience! Only dr I’ve ever been too where they need a credit card on file. Plus refused to give me antibiotic until 5 days later when symptoms became unbearable

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Terrible experience! Only dr I’ve ever been too where they need a credit card on file. Plus refused to give me antibiotic until 5 days later when symptoms became unbearable
Patient
I made an appointment online and as soon as I arrived, I was called to check in. I was seen and was able to leave in a loud an hour. Very convenient!
Displeased P.
I have always liked Better Med but I was incorrectly diagnosed this last visit. Ended up at the ER. So I was not pleased.
Chris
I've had one good experience here. A very fast visit. The PA/RN ? was very nice, and listened well. She took my concerns about the meds seriously. On the most recent visit, my 12 year-old daughter received a nasal swab to test for flu. She had a sinus infection begin only a day or two later. We are almost certain the infection is linked to the swab. I don't know if is due to bad technique, or just the invasive nature of the test. I would recommend against that test!
Terry M.
You totally misdiagnosed me, saying I had sciatica when the lump in my hip was caused by a fistula. $163 & a course of prednizone for NOTHING! Now, thx to this, I'm having surgery that could have been done weeks ago. This is causing me to lose more money because I have to cancel a trip to California. If I could give you a negative rating I would. NEVER AGAIN!!!
customer
ABSOLUTELY A WONDERFUL PLACE TO GO TO WHEN INJURED OR SICK .
Patient
They took me in right away, didn’t have to wait and gave me what I needed
John M H.
Excellent service all around. Was very pleased with the whole process. Quick and thoroughly efficient.