Catherine
Better Med Urgent care is awesome
Better Med Urgent care is awesome. The waiting area is very nice and very clean. The staff was great and the doctor excellent. I highly recommend it.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Catherine
Better Med Urgent care is awesome. The waiting area is very nice and very clean. The staff was great and the doctor excellent. I highly recommend it.
Patient
This place was really nice and really clean. The staff was great!
Patient
We were in the office waiting to be seen for a long time. Once a PA came in, we were taken care of quickly.
Patient
Came in at the end of the day on a holiday and was told by the NP I needed to go to the ER instead due to my serious symptoms and lack of proper testing available at Better Med. I felt the NP was reprimanding me for being there. I drove myself and there was little concern for my welfare leaving. As I see it, I paid my co-pay for nothing.
Response from BetterMed Urgent CareApr 23, 2020
Hi There, We are sorry you did not have a positive experience with us. We strive to deliver compassionate, high-quality care to all of our patients. If you are willing to tell us more, please send us an email at [email protected] and include your name, date, and location of visit. Thank you for taking the time to leave us feedback.
Patient
Great people and wonderful service
Patient
The facility was very clean. And the staff was friendly. However, I was given an antibiotic that I had a severe allergic reaction to and had to go the hospital and stay overnight. A horrid experience. I told the Nurse Practitioner assigned to me that I was allergic to Erythromycin. She prescribed me Azithromycin (Zithromax). The hospital doctor said she should have known not to prescribe any antibiotic in the Mycin family. Be aware of the medicines they prescribe for you. And, they do not put protective paper on their beds which is very uncommon and unsanitary.
Response from BetterMed Urgent CareApr 23, 2020
We are so sorry you had a poor experience with us. We would like to learn more. If you could please email us at [email protected] with your name, date and location visited. We will share this feedback with management.
Patient
Had to come here late one evening after my peds office was closed. We were in and out in a very timely manner, which I appreciated because my daughter had the flu. Everyone was very helpful and considerate for how awful she felt.
Tammy
Great experience...got right in and out! Everyone was very friendly..will definitely use them in the future!