BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

Patient
Feb 3, 2020
Great service
staff was superb! But!!!! the assistant put incorrect info in for my meds. the number one thing you DON’T do!
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Patient
Feb 3, 2020
Long wait
Long wait, poor organization that allowed later arrivals to be seen ahead of early arrivals.
Response from BetterMed Urgent CareApr 23, 2020
Thanks for your comments. We are sorry to hear about your wait. We take this feedback seriously and will work to resolve it.
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Patient
Feb 3, 2020
Absolutely the worst service I have…
Absolutely the worst service I have ever received. I ended up leaving without even being seen. Went to another office and was treated promptly and with respect. If you value your time or want to be treated properly DO NOT GO HERE
Response from BetterMed Urgent CareApr 23, 2020
We are so sorry to hear about your poor experience. We'd like to learn more. Could you please email us at [email protected] with the date, location and time of your visit? Thank you for taking the time to leave us feedback. We hope you are feeling better.
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Patient
Feb 3, 2020
The doctor did not test for flu when my…
The doctor did not test for flu when my son reported his symptoms and had to go 4 days later to his pediatrician. Tested positive for Flu B. It was too late for Tamiflu since he was over the time limit for using. I wont be back.
Response from BetterMed Urgent CareApr 23, 2020
We are sorry to hear that you had a poor experience with us. We will share this information with our management team. Thank you for your feedback.
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Patient
Feb 3, 2020
I was very please with the service
I was very please with the service. I was in and out in about 30 minutes!
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Patient
Feb 3, 2020
review
I am not quite sure why I keep getting emails to review bettermed urgent care. I've left plenty stating my fair share of details as to why I will not be returning nor will i recommend them to anyone I know. Just be aware that by going to better med, you're not going to get decent medical attention, and you'll be treated terribly by most members of staff.
Response from BetterMed Urgent CareApr 23, 2020
We are sorry that you have not had a positive experience with us. Thank you for taking the time to leave feedback.
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Patient
Feb 3, 2020
Great!
They were quick and thorough!
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Patient X.
Feb 3, 2020
Quick Sign-in But Over Reaction by Doctor
Quick sign-in process and wait for doctor was minimal. However, I felt the doctor's assessment was alarmist (e.g., recommended going to ER for additional testing). I ended up leaving the Urgent Care and seeing another doctor who quickly resolved the issue without any need for additional (unnecessary and costly) testing.
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