BetterMed Urgent CareReviews of bettermedcare.com

I went to Bettermed because I was having severe pain. The NP asked me a few questions and listened to my lungs and heart. Then said she couldn't help me and sent me to the ER. Turns out I had a kidney infection. Of course, Bettermed was more than happy to send me a bill for $170 for services rendered. Not sure what those services were exactly.

They have a great personal

I didn’t have to wait long and the nurse practitioner I saw was very nice and helpful.

The PA seemed condescending and refused to write me a work note for the two days that I was at home and incredibly sick. Obviously I would have come to be seen earlier if I was able to drive myself. Not a good experience. I'm an Emegency Room nurse and would never have an issue with providing a sick note.

Facility was very clean, check in process was automated, wait time was less than 5-15 minutes. Medial staff was proficient and helpful.

Staff was friendly and was in and out in literally 30 minutes.

Staff was not very friendly, which is especially important when you have a sick child. They also refuse to see you unless you authorize them to charge your credit card some unknown amount in the future once they determine what you owe in addition to you what you paid upfront. Finally, I was very disappointed to learn they don’t staff physicians on site. Had I known that, I would not have gone.

No waiting. Rx worked in specified time. Personnel we all very kind and helpful