Patient
Very Happy!
The NP was great! This was my first visit to BetterMed and was seen very quickly.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
The NP was great! This was my first visit to BetterMed and was seen very quickly.
Patient
I fell and broke my elbow and sprained my wrist and hand. The BetterMed staff was proficient and personable, and the facility was first class. I received good clear home care instructions until I later saw an orthopedic who confirmed the BetterMed diagnosis.
Patient
The operating hours are very convenient. So when, I can’t get into my regular doctor’s office BetterMed is available to help me maintain my health on my schedule.
Lorene
Excellent service, could not be happier with my visit. You so much for all the help you gave me.
Patient
Excellent service, fast and very polite , I will definitely use them again .. !!!
Stephanie H.
Wonderful staff. Speedy admittance.
Patient
Why not just tell us? I was left sitting in an exam room for over an hour. When I got up to leave without being seen as I was sick of sitting there in a room by myself I was told it was only one medical practitioner seeing everybody in the building. Why not just tell patients when they come in that there may be a wait longer than expected? Just be upfront and honest.If a patient chooses to wait then at least they know what they’re waiting for.
Response from BetterMed Urgent CareMay 4, 2021
Hi There, I am sorry you had a negative and frustrating experience with us. Thank you for taking time to leave us feedback, we will share it with the site manager.
Patient JACQUELINE W.
As one professional to others I received EXCELLENT, FRIENDLY, PROFESSIONAL AND PROMPT SERVICE IN AN EXCEPTIONAL CLEAN ENVIRONMENT. THANK YOU