C.Inge
Professional and courteous
No waiting on the day I was there. Everyone was pleasant and professional.
Response from BetterMed Urgent CareMay 22, 2020
Thanks for the review! We're here for you when you need us. 🙂

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
C.Inge
No waiting on the day I was there. Everyone was pleasant and professional.
Response from BetterMed Urgent CareMay 22, 2020
Thanks for the review! We're here for you when you need us. 🙂
Beth
Was very pleasantly surprised how clean, efficient, and caring the facility and staff was during my first BetterMed visit. I’ll never go back to the other urgent care place I used to visit!
Response from BetterMed Urgent CareMay 22, 2020
Thanks for sharing your feedback, Beth! We hope your visit was as pleasant as possible.
Patient
There is one major problem for the visits I have when visiting, the check in process. There is only one person checking people in and it is a manual paper process that requires too much time. All employees have been very helpful and a pleasure to work with.
Response from BetterMed Urgent CareMay 18, 2020
Thank you for taking the time to share your experience! We are always looking for ways to improve and appreciate your feedback
Olivia N.
I was tri cities emergency instead of being care for at better med.
Response from BetterMed Urgent CareApr 23, 2020
Hi Olivia, We'd like to learn more about your experience. Could you please email us at [email protected] with your name, date, and location of visit?
Janet
Professional. Explained the needed care for my wound. In and out in 20 minutes.
Response from BetterMed Urgent CareMay 22, 2020
Thanks for the review, Janet! We're here for you when you need us. 🙂
Amy
From the woman at the check in desk to the MA who took my pressures, to the person who diagnosed my injury, EVERYONE was smiling, professional and extremely caring. It is the best experience I've ever had at an urgent care.
Response from BetterMed Urgent CareMay 22, 2020
Hi, Amy. Thank you for taking the time to recommend us, we truly appreciate it. Hope you're feeling better!
customer
The office is beautiful and the staff was great!!
Response from BetterMed Urgent CareMay 22, 2020
Thank you for giving us the opportunity to care for you and taking the time to rate your visit!
Martina H.
Pleasant and quick service
Response from BetterMed Urgent CareMay 22, 2020
Thanks for the kind review, Martina!