BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient G.
Always easy to sign in and get taken back. I previously had been to ER after car accident but your doctor was much more thorough and compassionate of my injuries.
Response from BetterMed Urgent CareJun 29, 2020
Glad we could be there for you. Thank you for taking the time to leave us a nice review. We hope you are healing well and feeling better!
Patient
friendly and no waiting just a god exsperince
Response from BetterMed Urgent CareJun 29, 2020
Thank you for the positive review, we appreciate it!
Anonymous
Worst experience ever! Will NEVER go there again!
Response from BetterMed Urgent CareJun 8, 2020
I am sorry that you did not have a positive experience with us. We would like to learn more about your experience so we can continue to improve. Please email us at [email protected] with details about your experience and we will be sure to share it with the site manager.
Keith H.
They were fast and professional and explained everything really well.
Response from BetterMed Urgent CareJun 29, 2020
Glad we could be there for you, Keith! We appreciate you taking time out of your day to share your experience.
Patient
Very prompt and professional.
Response from BetterMed Urgent CareJun 29, 2020
Thank you for the positive review, we appreciate it!
Patient
Have used twice. Both times got appointment immediately. Issues were addressed professionally and staff were polite an helpful.
Response from BetterMed Urgent CareJun 29, 2020
Glad to hear it! Thanks for taking the time to share your experience with us.
Patient
Physician was very thorough and informative, understood my illness and described in detail my recovery plan. Very pleased
Response from BetterMed Urgent CareJun 29, 2020
Glad we could be there for you! Thank you for taking the time to leave us a nice review.
Patient
They took money from me when the didn't even see me. I was told it would be reimbursed but it has been three months and no reimbursement. All they keep telling me is that is has been reversed but I have never received a credit back to my account.
Response from BetterMed Urgent CareJun 8, 2020
Hi There, I am sorry that you had a negative experience with us. If you could please email your contact information along with the location and date of visit to [email protected] we will do our best to assist with following up on your billing issue.