BetterMed Urgent CareReviews of bettermedcare.com

The nurse practitioner administered the flu test incorrectly. He only swabbed the tip of my nose and it came up negative. I had never had one administered before so I wasn't aware that he had done it incorrectly. The next day, my health declined so rapidly that I went to my general practitioner for additional help. Another flu test was administered where the swab was inserted deep into my nasal cavity and the results came back positive. BetterMed was extremely expensive and they did nothing to hep me. I was prescribed a cough supplement and an inhaler. I had a chest Xray and flu test. All of those services plus the visit itself resulted in a bill over $400 for zero help. I needed Tamiflu and I needed it within the first few days of the flu to be effective. Overall, I am extremely disappointed in BetterMed and certainly do not have over $400 laying around to be spent on nothing. As my General Practitioner said, she doesn’t trust BetterMed and wanted to perform a second flu test. I am so relieved she did! She encouraged me in the future to call the On-call doctor at her practice so I can receive proper help without exorbitant cost. I no longer trust BetterMed either.

I never received my results after my test was completed, even after calling consecutively and leaving multiple messages.

Outstanding clinic. Very organized, informative and friendly.

Better Med always gives us the best care of any walk-in clinics.

On time efficient excellent people helping you

My wife and I had the COVID 19 test at BetterMed Urgent Care, Regency Square. The procedure was handled safely and efficiently. We received the results of the test within 3-5 days as promised. Good job!

Just generally a bad experience. Felt treated like something that needs to be processed vs. a person seeking medical treatment.

Even through the pandemic, check in was fast and easy. Care was great also