Pam C.
Always treated well
Always treated well

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Pam C.
Always treated well
Patient
You did a great kob
Patient
Efficient and effective
Thomas L.
Kind considerate and thorough
Kim
During my first visit to BetterMed Urgent Care, I thought everything went well and the process was pretty much seamless. Staff was knowledgeable and professional.
Elizabeth
Friendly, Clean and Fast!
Patient
Very organized and friendly. Would recommend their services
Patient Lisa P.
I am pleased with the quality of service when getting drive through COVID-19 test 4/5/20. I was told by the receptionist that I had to pay a $20 copay that day and I was fine with that, however, I was not told about any further fees for the test. BetterMed advertised COVID-19 testing was available and I also heard on the news that it would be FREE of charge so I was surprised to pay $20. I received a statement from United Health Care claiming $150 was billed and I owe $93.54! I am surprised and quite frankly feel mislead from the get go. I should have been informed of this billing process over the phone prior to scheduling test. You need to be more specific about TOTAL cost of services.