Patient
Service was safe
Service was safe, fast

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Service was safe, fast
Karl Reed Schweickert, J.
Except it took 6 days to get my results, and I had to call after the other two people went with and my wife Got there results. One got there results one Wed. Morning. My wife got her results around 3:00 on Wednesday pm. I finally got my results, after calling in and pegging for my results at 4:30 pm. We all took our test Friday morning at 10:00 am.
Brian M.
Didn't have a Covid test. Charged me $500. Insurance wouldn't pay them.
Response from BetterMed Urgent CareJun 30, 2020
Hi Brian, I am sorry that you did not have a positive experience with us. Please e-mail Tina Lester, Director of Billing, at [email protected] or call (804) 377-9111. She will gladly discuss your billing issue with you.
Patient
Fast and professional. As a healthcare worker myself, I appreciated the care and concern the nursing staff took during my visit
Patient
Great experience, very professional and no delays
Leticia
Excelente they took care of me with great professionalism I felt good, thanks to our heroes who are you God bless you
Patient
Awesome experience,felt like I was listened to and treated well
Patient Michelle B.
Wonderfully efficient providers and caring staff!