Patient
Labs were SLOW!!!
They were able to get me in to be tested for COVID19; however, took a week to get my results. I recieved from the Labcorp portal before they called me. I wonder if my test were lost. 72 hours turned into 168 hours which is unacceptable. Historically have been very happy with their service, but terribly disappointed this past time. The check in and nurses were excellent.
Response from BetterMed Urgent CareAug 27, 2020
Thank you for your comments. I’m sorry to hear the communication with the location has not been acceptable. I know how frustrating that must be. If you would like to share more about your experience, please email [email protected] with your phone number and a team member will call you to discuss. Thanks again for your feedback.