BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Erin B.
My visit to the Chester office was just perfect. I was treated like family can't say the same for the Hull St location. However I was treated with empathy and felt I was in good hands for the entire visit, start to finish. I will return to this location. My providers listened to me and cleaned up my wounds xrayed my area of concern without any unnecessary pain.
PATRICIA W.
Knowledgeable and friendly staff. Procedures explained well. Answered all my questions. Practiced sound medicine.
Patient
I had an appointment for a Covid test. Understand ably, everything is unprecedented right now. However, I had an hour wait in my car.
Patient
Fast, clean, great experience. Thanks so much!
Patient
I was very happy that they were able to get my son in same day for a 15 minute COVID test and when it came back negative they tested him for strep throat. Very helpful and efficient service!
Patient
I requested and expected my Covid19 PCR test results to be sent to me via mail. After 12 days i have not received anything. Very disappointed with the follow up service offered.
Patient
I went in for a COVID test and was informed that they would not help me at all with payment plans or with filing through the Covid fund in order to pay. I still have not received a call from them even though they said they would get back in contact with me. They also were very inaccurate on the phone about test times. I was told one thing and it was very different when I got into my appointment. The doctors and nurses during my appointment were great but billing and the front desk were unhelpful and unknowledgeable.
Patient
I was attacked by a vicious staple gun in the meat of my ring finger, and BetterMed was able to immediately get me in. They removed the staple almost before I knew it. I am a disabled Viet Nam veteran, and the effortlessly handled the billing details without requiring a penny from me.