BetterMed Urgent CareReviews of bettermedcare.com

This group was very friendly and accommodating. The location is very clean and modern. We appreciated their professionalism.

Needed a COVID test. Scheduled it online. Got to clinic 15 minutes before appointment and contacted them I was in the parking lot. They called back to say there was one person ahead of me and I would be called in soon. Called me in about 10-15 minutes later. Got the test performed, and results back about 20 minutes later. Staff was fantastic. Provided hand sanitizer when walked through the door. They introduced themselves, asked a few questions, explained test procedure. In and Out real quick.

website needs fixing as it glitched my appointment and made it for 5 days later

Very pleased with the quick, friendly and professional manner in which our need for Covid test was satisfied, THANKS BetterMed !

Being able to make an immediate telehealth appointment and then have orders put in for strep and Covid drive up testing is brilliant and so VERY appreciated. This could be spelled out better on the website and I stumbled upon it a bit but glad to know now! The NP we had the telehealth appointment with was amazing and the tech/nurse that came out was wonderful, despite my child's resistance. Thank you all very much.

Initially I was disappointed to wait three days to be tested for Covid-19; however, once my appointment date/time arrived, everything went very smoothly with Better Med. I was also somewhat leery of the efficacy of the rapid test but when I asked the Dr. on the test reliability, he confidently responded 93%. Prior to leaving the facility I was certainly happy to find out I tested negative.

It was a good experience. Employees were well-goomed, well-spoken, polite and helpful. I will definitely return when I have another acute illness.

Very efficient & safe experience getting covid testing that was required to visit a Caribbean Island