Tony
Good office visit
Everything went smoothly with my visit

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Tony
Everything went smoothly with my visit
Patient TammyLynn B.
Everyone was 100% professional. Loved them all.
Stevie
Friendly, fast, efficient! Loved using Better Med in Matthews for my Covid test.
Patient
The service was timely and sufficient. From the check in staff to the doctors everyone was nice and concise. Some of the best care that I have received.
Patient
Great service.
Patient
COVID-19 has been a challenge but it’s been long enough to have a procedure. I was checked in over the phone and told to come in. Once in the lobby I was told they needed a minute to clean the room and to return to my car. They forgot I was still waiting and after 30 min I had to call and remind them. I had a 9:00 appt,and wasn’t done until 10:45. The care given was very good once I made it to a room.
Response from BetterMed Urgent CareNov 6, 2020
Hi There, Thank you for taking time to leave us feedback. We are sorry that you had a negative experience with us. We will share this with the site manager and continue to improve our communication process.
Eddie B.
I had never been to an Urgent Care before so I didn’t know what to expect. I was very pleased with the check in and the wait time was les than 10 minutes. The exam was well done and I felt very assured of receiving good care. All the labs were done on site and took no more than 15 minutes. I received all the detail labs results and was told what I needed to do post exam. I would recommend them to anyone.
Patient
I had a Great experience there at Bettermed for my Covid-19 test. Everyone was kind and considerate.