Patient
BetterMed made me feel better.
BetterMed made me feel better.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
BetterMed made me feel better.
Patient
I walked in with a problem and within a short time was in an exam room and being treated. I very much liked the staff, the professionalism, the cleanliness, and the efficiency. I would definitely use them again.
Patient
The MA asked if I wanted a flu and/or strep test before the clinician had even seen me to determine if that was clinically warranted. The clinician came into the room, asked one question and listened to my lungs before ordering an X-ray. In total the clinician spoke about 3 sentences to me in our approximately 90 second interaction then I was prescribed 4 meds and sent home where I proceeded to get much worse.
Response from BetterMed Urgent CareNov 6, 2020
Hi There, We are sorry that you did not have a positive experience with us. We strive to always deliver compassionate care from intake to discharge and we are sorry that we fell short. We will be sharing your feedback with the site manager. If you would like to share any additional details about your experience, please send us an email at [email protected].
Patient
The staff and medical providers were prompt with their service and very observant of COVID precautions. I am glad I was able to do all registration over the phone while in the parking lot so I did not have to spend extra time in the facility. Everything looked clean and all stuff was friendly.
Mike
Very responsive, large staff available for questions, very clean, would go back, would recommend!
Patient
Competent, thorough, and friendly care provided by all. I would highly recommend. Thanks!!
Patient
They were very professional during my visit, the Nurse practioner was very caring. Thank You!
Patient
timely, efficient and safe