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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Robert
Nov 11, 2020
Very fast in and out
Very fast in and out. Would go back again.
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Patient
Nov 11, 2020
Great Service!
Great Service!
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Mrs. M.
Nov 10, 2020
Clean and comfortable environment
Clean and comfortable environment. Warm and pleasant service. Excellent bed side manner. I Felt genuinely cared about. I'm glad I chose BetterMed over others. Thanks to all staff for their job well done.
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Donald B.
Nov 8, 2020
My 1st-time visit to your facility was…
My 1st-time visit to your facility was a great experience. I was having problems with intermittent pain in my chest. From the check-in receptionist, to the nurse and tech who did the measurements and lab work, to the nurse practitioner who did the medical determination, everything was great, "First Class". Thanks very much for the exam and the follow-up advice. Don B.
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Patient
Nov 8, 2020
Great, clean location
The staff was very friendly, and the facility was extremely clean.
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Patient A.
Nov 6, 2020
Wait Time
Wait Time The service from the staff was great; however the wait time once inside a room was extremely long.
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DONA E.
Nov 6, 2020
Covid Testing
This was my 2nd visit to Better Meds Urgent Care and the staff was very professional and informative. I was happy to receive my test results on the same day of my visit.
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Patient
Nov 6, 2020
My first time visiting an better med…
My first time visiting an better med facility and I was impressed with their service, courtesy, and quality of care during my visit. I would definitely go here again in the future.
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