Patient
Other than initial wait for a scheduled visit ...
After waiting in our car for over 30 minutes for the staff to enter us in the system, the service was outstanding.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · Mclean, Virginia
Excellent

Hospital & Emergency · Purcellville, Virginia
Excellent

Hospital & Emergency · Manassas, Virginia
New
Hospital & Emergency · Bumpass, Virginia
Average
4,547 approved reviews, newest moderated first
Patient
After waiting in our car for over 30 minutes for the staff to enter us in the system, the service was outstanding.
Patient
Came in with an abrasion on my cornea...the NP came in asked a few questions looked at my eye and said I had a stye. Which I don’t...I have a skin tag at the place she said the stye was, which doesn’t touch my eye at all. She prescribed some eye ointment and sent me on my way. The pain didn’t get any better so I went to my PCP the next day, which they determined that I did in fact have a scratch on my cornea. I think your providers should listen to their patients and not corral them in and out to make a buck. I’m sure you will charge my insurance company the maximum amount you can charge, which will probably cost me my first born and then some.
Response from BetterMed Urgent CareNov 23, 2020
Hi There, We are sorry that you did not have a positive experience with us. We take feedback like this seriously and will be sharing it with the site manager.
AS
Very efficient! Good experience.
Patient
Easiest COVID testing around. It's quick, safe and the staff is friendly!
R. L.
Outstanding service. Everyone was very pleasant and efficient. Somebody should take everyone out for happy hour. They deserve it!
Patient
The process to make an appointment was quick and efficient! The staff was very friendly, to the point where I commented on how friendly they were. This same day I also visited Little Clinic on Atlee for the same test. I am thrilled that MY testing at BetterMed resulted in a two-day response. In contrast, the Little Clinic misplaced my results and as of today I still have not heard my sons' results. I am so thankful to have BetterMed as an option and in the future I will DEFINITELY be using BetterMed Mechanicsville instead of Little Clinic!
Customer Shirley C.
Medical professional was proficient, professional and friendly. She took care of my medical issue very well.
Carol L.
no complaints, very clean, helpful, and prompt