Marisol V.
Covid-19 Testing
Covid-19 Testing I was extremely satisfied with the professionalism and service provided by the staff at the South Blvd location. The scheduling, test and results were provided in an expeditious manner.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Marisol V.
Covid-19 Testing I was extremely satisfied with the professionalism and service provided by the staff at the South Blvd location. The scheduling, test and results were provided in an expeditious manner.
Patient
Very Clean, Nice and socially distant guidelines were in place.
Athina
Everyone was wonderful from start to finish. Empathetic towards the issue and very comforting. Something we all need during these times. The ladies here were professional and efficient. They work well as a team. The whole process took less than 30 minutes. We will definitely use again if needed.
Lynn K.
The Office was clean and followed recommended hygienic practices. I was seen on time, And the staff was friendly and helpful.
Patient
thank you quick and easy.
Patient
Fantastic service
Patient
I made the appointment, showed up on time and was immediately processed for my Coronavirus test. The facility was very clean, everyone was abiding by the standard procedures and I was in and out within 30 minutes. Very impressed with the staff!
Patient
Came in for an upset stomach. Took first stool sample in office and the sample wasn’t readable. A few days later dropped in another sample...a week and a half goes by with no results and they can’t find the sample. The doctor told me that she will look into it....its been 3 days... no results, no answers... this is messed up. I needed to have my stool ran to make sure of any unknown bacteria. I feel the practice doesn’t know whats going on and communication b/ doctors and staff is unfortunate.
Response from BetterMed Urgent CareNov 18, 2020
Hi There, I am sorry that you did not have a positive experience with us. We are working to improve our communication and someone from our staff will be reaching out to you.