Patient
Fantastic.
Fantastic. I was taken care of quickly and got the appropriate testing done. Dr. Gazoni was terrific.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Fantastic. I was taken care of quickly and got the appropriate testing done. Dr. Gazoni was terrific.
Patient
I recommend Bettermed to everyone.
Patient
Very clean building fast results and friendly service. Its all you can ask for
The H.
My husband got covid and we were able to get him in quickly both when he was first exposed and when he was feeling better. We were also able to get me in quickly to verify that we were both now negative. We felt very safe at this facility. They were very professional and very conscientious of covid protocols. I would highly recommend them.
Patient
The website says Telecare is 70.00 but I was billed 369.00 for a call that was less than 10 minutes. All I needed was a note to return to work. Can't say I will ever return. The Healthcare professional was very nice that I spoke with.
Patient
Excellent service every time!!!
Niece
I came in for an extremely obvious injury after a fall that happened two weeks beforehand. My hand was disformed (pinky was literally stuck at a 45 degree angle), and I had numbness and wrist pain: all obvious signs of a metacarpal fracture. I got my x-rays done and sat in the room for about five minutes just to get told my hand was completely fine and I should go see an orthopedic (??) if the pain remains. I went to patient first directly after, got the correct diagnosis and a MUCH needed cast that same day. I understand the nurse I talked to was new, but imagine misdiagnosing something more serious.
Response from BetterMed Urgent CareDec 29, 2020
Hi Niece, We are sorry that you had a negative experience with us. We take feedback like this very seriously and will be sharing it with the site manager.
Patient
Very kind and helpful staff!