Donald D.
I was misdiagnosed with COVID-19 and…
I was misdiagnosed with COVID-19 and Flu B. I went to a different doctor the next day and they conducted both the RT and PCR test. The RT was negative. It took 5 days to get the PCR test results, which was also negative. I had to quarantine unnecessarily for a week and my wife is going through Chemotherapy.
Response from BetterMed Urgent CareDec 29, 2020
Hi Donald, I would like to start off by first apologizing for your fustrations. Even though our COVID-19 Rapid Tests have a 96% accuracy rate, there is a 4% margin for false positives that is beyond our control. We apologize that you received a false positive result, but are happy to hear that you followed up with an additional RT and PCR for confirmation for your safety as well as your wifes. Again, we apologize for the inconvenience the "false positive" caused and your negative experience with us.



