Patient
Excellent care and a caring staff.
Excellent care and a caring staff.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Excellent care and a caring staff.
Patient
I had a super easy time scheduling an appointment for covid testing once I found out their bookings were opened the day of. The doctors + staff were all very kind, even with me being their last appointment of the day. Great experience overall :)
Patient
Very unprofessional and unorganized. Would try any and every other place before I would come back to this better med.
Patient
My appt. was pre- scheduled. The young lady was very helpful, courteous and had great customer service. Kim was my nurse she was outstanding. Very considerate & kind. I was nervous and was honest about it. She took her time and made sure I felt comfortable . She was the best
Patient
Very quick and easy!
Patient
I gave Provider Christian and Kayla five stars...they listen to your questions and honestly answer them.
Marilyn
Scheduling online took longer than expected, especially putting in year of birth - took forever to go back manually 73 years - by the time I did that I had to take an appointment late in the day rather than in the morning as originally displayed. Other registration process was good. Check in for appointment was good. Wait time after that to be seen was lengthy. Been seen, tested and examined was excellent. Wait to receive results was excellent.
Patient
Very polite and professional.