BetterMed Urgent CareReviews of bettermedcare.com

The service that was provided to me was quick and very efficient. The PA that treated me knew exactly what was going, was very professional and very detailed in explaining everything!

Great service. They took all the precautions needed and were very professional. Also the staff was very pleasant and answered all of my questions.

Staff are very professional and nice and the establishment is very clean!

I visited Better Med for a COVID test. I was instructed to call from the parking lot upon arrival. I dialed and redialed for 15 minutes each time being diverted to a voicemail box that did not accept messages. Once in the office and tested, I was left in a room to wait for my results. I was not told to the results would be relayed via cellphone. My ringer was off, as is polite during an appointment, so I missed the call. I dialed and redialed for 40 MINUTES and again was transferred to a full voicemail box. Finally I opened the door and called for a nurse who reluctantly told me my test was negative and that I was free to go. This would be less infuriating if the office had been terribly busy, that was not the case. Rather I watched many people sitting idly while phones rang endlessly.

I received excellent care and concern, thank you!

My test went smooth, very timely and well organized. My wife and I test on the same day at different locations, she got her results the morning of the second day, so I called my location about 3pm of the same day. The person was not ugly, but not as friendly as I expected, her bed side manner could have been nicer. My wife's location looked up the results while on the phone, my location had to research and get back to me. If I hadn't called, I don't know that I would have gotten the results that day, which I needed to go back to work.

Good experience having foot xrayed and treatment. Relatively quick and easy.

Very easy visit, everyone was great!