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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Jan 9, 2021
When addressed on the phone the…
When addressed on the phone the employee was very short and rude unprovoked.
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Patient
Jan 9, 2021
Easy to schedule and register online
Easy to schedule and register online Efficient office visit and staff was prompt and friendly!!!
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Patient
Jan 9, 2021
Great staff!
Great staff!
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KB
Jan 9, 2021
COVID Test
I had to get a COVID test and it was easy to make an appointment and I was in and out very quickly. Great staff!
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Nick
Jan 9, 2021
Staff were helpful and tried to be…
Staff were helpful and tried to be flexible with me. I came in rather late during their day (19:40) when they were closing at 20:00. They still managed to see me and made time to complete my rapid test for COVID-19 though they warned me that in the future they wouldn't do that when it is so close to closing. My only problem is that the NP didn't take any extra time for education about what to do once I detected positive.
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Patient
Jan 9, 2021
Great experience
Friendly fast and efficient
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Red S.
Jan 9, 2021
Friendly well run facility.
The staff was very friendly. They seemed to be interested in maintaining their well run organization. The lady who came to describe my testing made sure I understood the results and inquired about my symptoms further and spoke of a plan moving forward. I thought “that was nice” and somewhat unexpected. Thank you guys.
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Patient
Jan 9, 2021
Fast friendly service.
Fast friendly service. Everyone at Better Med in Prince George were caring, curtious, and organized. I was in and out in no time.
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