BetterLegalReviews of betterlegal.com

Real customer service with respect and understanding. Thank you.

Update, 26AUG: BetterLegal reached out to me and we discovered r issue and they made it right. Changed 1* to 5* Original, 11JUL: Twice now they filed incorrect information in two different states. Sloppy, careless work.

The process was easy and intuitive. Communication was excellent and my questions were answered with clear replies. Overall much easier than I expected it to be.

One of the quickest and professional out there

They provided documents I needed. But, from a communication stand point, the site has a customer service phone number no one answers. So then you are left to fill out a damn form, which they ignore as well. The deal i signed up for included a bank account from Mercury - Still don't have a clue about the status - is company managed by Gen Alphas?

They did exactly what was advertised

No problems at all, from the company's inception to its formation... they are responsible, answer questions in a timely manner, and above all, are very disciplined in handling documents... A 10 out of 10 for the entire "BetterLegal" team. I recommend them!

Worst experience ever. I should have quit their service since the first year, it took months to get the LLC approved. Failed to send me notification/scans, and now they increased the price to $120 for the “Registered Agent Service”. They didn't let me know, also there is no option to cancel or change the “subscription”, and now they don't want to refund me the months I won't use of that full year paid. The customer service sucks, they don't even understand English correctly, foreign people who have no idea of what they are doing or the worse “AI Assistant” ever. One time I asked for 1 question, and they understood, “please terminate my LLC”. Not sure HOW if I was asking for something else. DON'T TRUST THEM!!! Also, I've been missing 2 years of notifications from the IRS and I'm starting to think that the IRS actually notified me but they never did.