BetterLegalReviews of betterlegal.com

Awesome service

They provided documents I needed. But, from a communication stand point, the site has a customer service phone number no one answers. So then you are left to fill out a damn form, which they ignore as well. The deal i signed up for included a bank account from Mercury - Still don't have a clue about the status - is company managed by Gen Alphas?

BetterLegal provides a fast and efficient LLC formation process with an easy-to-use platform and clear instructions. The service is excellent for those who value simplicity and speed. However, it’s important to note that registered agent services and state compliance are not included in the filing price but are offered as separate packages. Making this distinction clearer upfront or bundling these services would greatly enhance the overall experience.

great service

Really was happy with the service, simple, efficient and well priced compared to competitors. Love to know that everything is able to be opted into, and that we can maintain our own filing or have the assistance of betterlegal. The only thing that made it lose a star was that for our registered agents here in GA we need an email address for the agent. BetterLegal didn't provide this. I took an educated guess as to what email address to use, but hopefully this isn't a future issue.

I submitted payment to file my single member LLC on May 26, 2023. I got a confirmation on June 2 that my LLC had been filed with my state. When I didn't hear anything for a few weeks, I sent an email to BetterLegal on June 23 to ask if there were any updates. No response. I emailed again on June 26. No response again. I connected with customer service over chat and the agent followed up on June 29. He informed me that my state required filings to be submitted by mail, and BetterLegal had mailed my filing "18 days ago". So, not on June 2 as they had claimed. As of today (July 12) it has still not been filed. I am unable to get a response from anyone at BetterLegal as to what is going on. I would advise going with a different service. I asked for a partial refund as I felt misled by their advertising and they took at least an extra week to file my LLC without any sort of update given to me. I'm giving two stars since the customer service agent followed up once. UPDATE: I’m changing my review to 4 stars after Chad’s prompt response. I appreciate his candid message, as well as his follow through - he did in fact call and leave a voicemail going into detail about what happened. Thank you Chad for following up, and fingers crossed that my LLC goes through soon.

Nothing went wrong . I was happy with the process.

Very easy fast process online. Got my LLC and FL Tax id in just a few days.