D M.
Lack of commitment to scheduled appointments
I waited 2 weeks for my first session appointment and my therapist was a no show. I came for help and only got more frustration. Cannot recommend at this time.
Response from BetterHelpApr 1, 2022
Hello D and thank you for your honest feedback. This is definitely not the level of care we want our members to receive or what you deserve. I would like to ask for the chance to make this right in the best ways for you. I will request more information, through TrustPilot, so that I can improve your experience with us. Can't wait to work with you!



