B. V.
Got a 15-day free trial through…
Got a 15-day free trial through promotion, and was then blackmailed to provide my cc details which I did. Used the service only once in this period, it was not what I was looking for. They then charged me $70 through PayPal service agreement, which I never pre-approved and never provided them with my PayPal, they found a way to create PP service agreement in my PP without my knowledge or approval, very sneaky. Do not trust their free trials, they are fake. I am now in the middle of PP dispute with them for a refund.
Response from BetterHelpJul 12, 2022
Hi there and thank you for bringing this to our attention! I'm very sorry if our services were not what you were looking for but we definitely appreciate you giving us a shot! Additionally, I can confirm we are only able to process charges on the form of payment provided inside your account. Your experience doesn't sound typical, so I would be happy to look into this further for you. I am going to request more information, via TrustPilot, so that we can work together to rectify your account. Looking forward to speaking more soon!



