Marcella
I enjoy better help
I enjoy better help. My current therapist has been such a blessing, this platform is so useful and comfortable!

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
9,555 approved reviews, newest moderated first
Marcella
I enjoy better help. My current therapist has been such a blessing, this platform is so useful and comfortable!
denerica D.
I have experienced nothing but good with Betterhelp.. I would strongly recommend them.
Doug
I lost my Mom and wife within 36 days, and the grief was overwhelming. My therapist was a life saver to me. This was beyond “who moved my cheese”; more like the love discussed in the Bible and the loss- what do I do now?!? Ok, so the apostles saw Jesus a couple days later and was provided direction. Major difference than what occurred to me. But my therapist beautifully listened and heard what I was going through and provided a toolset to start to recover, and continued to do so as I grew. I no longer have my wife and mother, two major attachments I had. I was left with just the here and now. Am I 100% better? No, that will never happen, but recognize, now, that they will always be with me. They made me the man I am today, and I thank the lord every day for the time we had together. Therapy works! This works. Give it time, and you too will come to understand.
Alex M.
I have tried better help for 3 weeks, my first week my therapist didn't show up to virtual session and provided no reason and no rescheduling. This is despite the 3reminder emails/ messages I received reminding me the session was taking place. The therapist then told me this was due to a dodgy lunch in a message (30mins into when my session was supposed to be). Clearly untrue as otherwise you would have rescheduled the appointment if they didn't feel well enough. As I result of this breakdown in trust I asked to change therapists. I had 1 session with the new therapist which went well and I said things which I have never told anyone and felt positive about my next upcoming session. Again I received 3 reminder emails reminding me of the date/time of the session and again... I got stood up by my therapist! This has completely eroded my trust in therapy and therapists and it has hurt me really deeply to be forgotten and feel unwanted. I am aware that things happen in life and can't always be helped but that is exactly what the option of rescheduling is for. It just shows a complete lack of regard for the time and experience of others and shows how unprofessional it is possible to be in this relatively unregulated app format of therapy.
Response from BetterHelpJul 19, 2022
We're really sorry to hear about this, Alex, as it's not very common for therapists to miss sessions (especially without quickly following up to explain, apologize and offer a follow-up appointment). We certainly can understand how this would be deflating and impact your trust, and we'd love the opportunity to do what we can to make this right. I'll request some more information from you here so we can hopefully find a solution for you here (whatever works best for you). Thank you, BetterHelp Team
Anonymous
I have had a really good experience with Betterhelp. I am learning about myself and just knowing I'm not alone in how my brain works has helped me make more progress than I have in the last decade! I just wish there were more subscription options.
Shane O.
I was reluctant to use this service after a bad experience with a similar company but Better help really worked. Talking with my therapist has helped me greatly.
Lo
My strength comes from the self-examination I have done with this app.
Kaylee Ann B.
My therapist through BetterHelp has made more headway with me in the last few weeks than any of my therapists have in my past combined. Plus she checks in with me often in between sessions just to see how I am. I've never had another therapist do that.