BetterHelpReviews of betterhelp.com

This is an great app with very experienced therapist and the matching to your therapist is outstanding. Im in the army and better help is crucial to my success as a soldier

I used Betterhelp after seeing it on IG I think, but due to being deployed overseas for some years, I knew the transition home would be filled with some challenges. I tried out Betterhelp looking for a therapist, and I haven't looked back. It was one of the best decisions I have made clicking an ad. I'm very appreciative of the therapist I was paired with. I know I made a good decision going this route.

My experience with Betterhelp has been good from the start. They were prompt in getting me in with a therapist and matched me up perfectly. My therapist has been amazing. I am very comfortable with her and she is so attentive among many other good things. She has helped me a lot in just 3 sessions. I have only good things to say about Betterhelp. Keep up the great work!

I was feeling very bad and needed help urgently. I got assigned a therapist and I could start my therapy very quickly. My therapist was amazing. She helped me to go out of my depression and anxiety spiral very quickly.

I contacted BetterHelp out of desperation, trying to find a way to deal with anxiety. To be honest, I wasn’t sure it would work, and I was nervous about knowing what to say. After completing a short questionnaire, I was matched with a therapist and had my first video session. It was a bit awkward at first but I decided to trust the process and continued weekly sessions for four months. I didn’t need to know what to say. That was the therapists job, and she guided me with her calm presence and non-judgmental questions. So if you need someone to talk to don’t hesitate.

Update: Moving to 1 star. Better Help replied to my message and apologized for my experience where my concerns expressed were ignored. They offered to set me up with a new therapist. I have since replied multiple times asking them to discuss this option more and they have ignored me. It is ridiculous that the only time they respond is via a public review website and the proceed to ignore any communication opportunities otherwise. It is completely unprofessional and I feel the service should be ashamed of the behavior they have shown toward me claiming to be a service which provides care and mental health therapy. I am not sure why they keep ignoring any questions I have but here I am. Original: This service is good for venting, but not much else. Therapist always responded to messages. My big problem was that I had a mental diagnosis that I shared with my therapist prior to starting and we discussed frequently together. After six months she told me that she could no longer see me because I had never told her about my diagnosis. It was just a ridiculous idea and if it were true would mean that she pretty much ignored everything I said. I didn't really make much progress with any of my issues. It was difficult to get specific recommendations outside of what could be found via a Google search to work on problems. They left me with no referrals or alternatives. I expressed my concern with this outcome with the site administration but they never acknowledged what I wrote. I only got an automated message that said thanks for your message. It's always easier to just ignore someone because BetterHelp knows that person is no longer their problem and doesn't have to take any accountability then it is to address legitimate problems and show someone facing difficult problems respect.

Very user friendly

Great help for my issues.