BetterHelpReviews of betterhelp.com

When I first started Betterhelp back in 2020 to help with feelings of loneliness during COVID, I was skeptical of online therapy. I matched with someone who was nice and caring but due to a lot of factors in my life at the time, it didn't last very long and I had to quit. However, now that I'm more stable I decided to try again. I logged in and requested to switch therapists so I could find someone more suited to my needs at this time in my life and Betterhelp matched me with the best possible person. I'm three weeks in and I look forward to every session to learn something new and grow every week. Definitely give this a shot! They give you a free week basically, and if things don't work out the first month, they will refund your session cost until you're matched with the right therapist for you.

BetterHelp is a fantastic platform for affordable counseling services. They matched me perfectly with a live counselor who has helped me tremendously. BetterHelp customer service is outstanding as well!

I have had an excellent experience with BetterHelp. The flexibility of the platform and the large number of counselors available have made it easy for me to find the perfect fit for my therapy needs.

Talk to someone! This service is important; targeted support in your home. Flexible appointments and therapy around your own schedule. I was reluctant to attend therapy for some then and decided only to participate for a short time. I have since found this experience essential to my own mental well-being and intend to continue. Life can be difficult, it is often challenging and we do not seek help or support. This is the most accessible way I have encountered to date.

At first I was skeptical because I kept switching therapists after the first session with each of them because I didn’t feel like any of them would ever help me. But I’m glad I kept looking because I met the perfect therapist for me and we hit it off instantly and ever since my therapy sessions with her my quality of life and happiness has truly improved. It’s great that better help let’s you change therapist at any time and let’s you choose whatever one you want. When matching with a therapist you can see their expertise and a short description written by themselves to help you pick which one you think would be best for you. Whenever I contact customer service they’ve always been very helpful. The price of better help therapy is also unbeatable especially if you want a professional therapist who genuinely cares!!

I would not recommend BetterHelp. After changing a few therapists I was left feeling that they don’t really check the qualifications of the “professionals” they put on their platform. Both of my counselors were unhelpful. The first one didn’t feel empathetic and even judgmental. The second one was completely inadequate and made me even more depressed, she told me I had C-PTSD while as a therapist she is not supposed to give a diagnosis (I found out that through my third therapist), instead of listening to me and giving me real tools on how to cope with my symptoms, she told me depressing stories of her almost loosing a child. The experience did not feel professional at all, she bombarded me with intrusive and unsolicited advice, which felt like talking to a regular middle-aged woman whose solution to any mental health issue is “to be positive and the Existence will reward you”. On the third session she told me to quit betterhelp and book her through her website instead (which was a lot cheaper than the BH fee), but at that point I’ve had enough of her constantly talking about herself and her kids the entire session and so I switched therapists. It felt like she was taking advantage of me, I did not feel welcome to talk about my problems. She would quickly cut me and start giving me completely unhelpful advice. I’m just enraged how such unprofessional and poorly trained “therapists” can be allowed to work with any clients? Does betterhelp check who they employ as counselors? I will be canceling my subscription because I don’t want to support a company that does not take their clients mental health as a number 1 priority and what feels like hires anyone without proper screening.

Betterhelp has been a godsend. I was looking for options and then I checked them out. They offer financial aid to make it affordable for me. My therapist they matched me with is amazing. I highly recommend this service.

My experience has been everything I needed. I'm glad this platform was made. My favorite part is being able to journal because it really helps me release and go on about my day without internalizing my feelings.