BetterHelpReviews of betterhelp.com

One of the worst recent internet experiences I've had. Their first therapist was a no-show. The next two I selected who were advertised as "available" actually were no longer registered on the site. The fourth therapist spent an entire session telling me about a family member of hers who was ill. And lastly I was rejected as a client by the fifth and final therapist I chose. PS: After reading through several of the one star reviews, I found several complaints that the company had charged large amounts *after* the person's account had been canceled -- in two cases months after the cancellations. I have my email confirming my cancellation from BetterHelp and will be carefully checking my credit card billing. If I am unlawfully charged for anything after the date of cancellation, I will take appropriate steps by disputing the charges with my credit card company, filing with the Better Business Bureau and notifying my local Attorney General's office.

Liked my therapist, but really didn’t need any help. Couldn’t get my subscription canceled. Billed after I had unsubscribed had to dispute.

I was not sure about them at first, but i was refered to them by my hairdresser that seeks herself the therapist she needs. Yes it cost 85$ per week but it;s worth you.re mental health. Everything does stay confidential & you can cancel anytime. I.ve already seen an improvement with myself & my mental state etc! Believe me they are not a fraud!!!! They have good programs for every type of issues that you may be dealing with! Thank you Better Help for this Experience.!

BetterHelp is a wonderful platform to help you connect with just the kind of therapist that suits your preferences. The therapist assigned to me, Mr Joshua, is very knowledgeable and insightful. I'm thankful for being recommended to this platform by my best friend, and hope that others can also be guided to this platform through this review. Their subscription models are also on a monthly basis, so if you're having second thoughts, at least try it for a month and if you feel like continuing after. The biggest step is usually the one right in front of you, take it!

Betterhelp is one the best services I have ever come across. With Betterhelp I was able to connect to my therapist, Michelle Attias who has got over 20years of experience. I never thought therapy could make such a big difference in my life and how I feel. The sessions being on a weekly basis through the app is absolutely key to how I started to get better and work on myself. Whether video/voice call I was able to speak to my therapist and message them every time something came up and didn’t have to wait until the next session. Betterhelp makes it so easy to start working on yourself and feel better and happier. I also did swap between other therapists until I finally found the one that I really connected with. And whenever I couldn’t book a therapy session due to unavailability of the therapists, betterhelp customer service extended my subscription to allow me more time to switch between therapists. I have not seen such brilliant customer service and responsive staff when using apps. I highly recommend Betterhelp. It has definitely been a lifechanging decision for me and I hope more people join therapy and start making positive changes in their lives.

Better help is just what I was needing. I was set up with a counselor based on questions answered in the beginning. I wasn't too fond of who I got and thought about canceling. I asked for a new counselor and was matched with the perfect person for me. Very glad I stuck around. I highly recommend to anyone in need

I share my experience using BetterHelp as a person who needed some help and guidance. The process was seamless and the result was a therapist with whom I feel comfortable with in being open about my issues. It is not something I have ever done before and at age 79 was a step into a way of communicating that was new. Nonetheless, the person who helped me was so understanding and supportive in giving me tools with which to understand where I was at and help grow to where I am now. I was open to giving this process a chance and it worked out so much better than I had anticipated. My sincere thanks for Wendy Gilchrist for the assistance she has given me.

Sandra is a very caring and compassionate therapist. She listened to my story with compassion and through professional guidance helped me lift the veil of worry and anxiety that had become a part of my every day. Now I can get on with living and being my best self. Thank you Sandra.