BetterHelpReviews of betterhelp.com

My husband and I have been struggling for a while. We finally worked up the courage to seek help. We searched the internet and found BetterHelp. What a blessing BetterHelp has been to us! In just one session our counselor had us smiling and laughing about some of the silly things we do to each other. We are working to improve our relationship in the comfort of our own living room, something we would never have thought to do before. Thank you BetterHelp for filling this need in our life!

I've been talking bad about therapy for as long as I can remember. Better help changed my mind. Everyone enjoys a phone call from a close, personal friend, to vent to, get advice from, cry, well with better help that's what it felt like. Talking to someone who genuinely wanted to listen.

I had been avoiding to go to therapy because it van be hard to open up to a stranger. But I feel a lot better now after meeting a therapist who listened to my feelings and concerns.

It seems as though BetterHelp take advantage of recently graduated therapists, who don't earn much per session and so are unwilling to invest a lot of effort into each session or person. Coming from the perspective of someone who has had multiple therapists before, this kind of therapy isn't worth it, even if you are just starting therapy. They are quite manipulative with their marketing tactics (eg saying the sessions cost 45 pounds/week, when in reality they charge you on a monthly basis) and also in their answers to reviews (eg we are sorry that you feel this way). I signed up, after seeing how great their questionnaire was (stupidly) before reading the reviews. I tried to cancel my subscription immediately, I have sent an email regarding a refund which they will probably not respond to and I now feel worse about falling for a scam (again) and my worsened financial crisis. It is easier to take advantage of people who are struggling emotionally or mentally ill (in the case of the customers) and people who are unemployed (in the case of the therapists) and I think the site could be a lot better if they paid their employees better and employed more people for customer service, instead of managing the site as a business. There are many good reviews but you need to check where each person is coming from: Are they new to therapy? Are they new to BetterHelp? How can you make sure that this person is writing a review from experience? EDIT: (with regards to the response below) as you can see they get so many bad reviews that they need a bot to answer them lol. I didn’t say that there’s a problem with the therapists, I actually said it’s a problem with the way that the site is run, as a business. I also deleted my account before I could be assigned a therapist, so that’s a lie.

If I could give 0 stars I would. It took a lot for me to work up the courage to go to therapy and after paying €240 upfront I arranged a video call with my therapist. It was arranged for Monday October 3rd @ 10:30pm IST and at 10:27pm IST I received a message from my therapist saying that a situation had arisen and she was unable to make the call. I appreciate things do happen outside of our control sometimes so I let it slide. Now this evening, Thursday October 6th, I was supposed to have my rescheduled appointment @ 9:45pm IST and she was a no show. I have been online waiting for the call since 9:40pm IST and she did not show up. I stayed on the therapy page as per the instructions until 10:30pm IST which would be the latest time the session would have ended and still nothing. I sent numerous messages including one at 9:46pm IST informing the therapist I was there like the instructions say and nothing. After reporting this to BetterHelp my account was blocked and deleted unable to see any of the messages I tried to send. Luckily I send photos to my friends so I had something. I have reported this incident to PayPal to try and get my money back. Please DO NOT USE THIS COMPANY THEY ARE SCAMMERS!! I am at a vulnerable place in my life and this has made it so much worse

BetterHelp was just the support I needed.

A amazing service! My therapist was so helpful and understanding to me and help me with so much going on in my life. My therapist always arrived on time and slowly help me through my emotions and difficulties. Betterhelp help would always send me notifications for my appointments and to write in my journal to keep me on track. I would seriously recommend Betterhelp if you are struggling and can afford to and if you don't connect with the therapist your paired with you can always switch.

I am so pleased with BetterHelp. BetterHelp has really created a positive change in my life. I am am very busy healthcare professional and do not have the time or patience for traditional therapy. BetterHealth has enabled me to connect with a professional on my terms and timeline. Having the ability to text my therapist and JUST SHARE how I feel makes so much difference. Being able to provide background before the session enables my therapist to get right to the issue and help me work through the problems.