Mario G.
I can have therapy no matter where I am.
The platform is easy to use. The waiting time from contacting to find a Therapist took me a couple of days only. The prices are accessible, and I can have therapy no matter where I am.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health
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9,555 approved reviews, newest moderated first
Mario G.
The platform is easy to use. The waiting time from contacting to find a Therapist took me a couple of days only. The prices are accessible, and I can have therapy no matter where I am.
Edd H.
I was nervous how tele therapy would work and could it really help. From the start I felt comfortable and it has help me.
Nancy Del P.
BetterHelp found a wonderful therapist for me. In a very gentle way she helps me see things in a different way. It's not easy but it's possible with her.
Rusdy A.
At times where there are misgiving on either end. There is always a way to meet in the middle for the goal of progress. Of which life is hectic and imperfect and that is one of the best aspects of seeking help for mental health. Its not a vow, its takes a little everyday. And it gets dirty and messy but engaging are always the best steps forward and onward.
Anissa S.
BetterHelp has helped me so much. It has helped me try to find the words to communicate how I feel and talk things out so it doesn’t stay in my head. I have done normal therapy before but BetterHelp is 100% better because you have the option to text (whenever), call, or video chat your Therapist for sessions. BetterHelp is a 10/10 and I highly recommend trying it out.
HM
I have enjoyed my experience with BetterHelp. My therapist is very professional, knowledgeable, and helpful. She has provided me with great tools to help my situation. I am able to conveniently have sessions via zoom in the comfort of my own home. I also like that I can communicate with my therapist outside of sessions. She has also provided me with helpful worksheets and goals to work on. I would highly recommend BetterHelp
Tia K.
I have enjoyed the app so far. I think my one issue is I'm having trouble writing in the journal. I can see what the prompt is, but I cannot figure out how to type in the journal itself. So, i take the journal prompt and write it in my personal journal. I emailed customer service, but have not heard back and it's been about a week. I would make that portion of it more user friendly. Otherwise, I think the whole thing is pretty great.
Response from BetterHelpNov 12, 2022
We are so happy to hear you have been enjoying your time with your BetterHelp therapist, Tia! We wish you continued progress :) Also, our Member Success Team typically responds to messages within 24 hours, so it may be our message went to your SPAM or JUNK folder. No worries, I am going to request more information from TrustPilot, so I can reach out to you directly. I am happy to help with your journal issue!
Lindsey M.
BetterHelp provides high quality support and consistent access to professionals without long waits in-between sessions. I am amazed on how aligned my therapist is with my experience and need. I have greatly benefited from this online support in a short period of time and find it both affordable and convenient.