Lisbeth V.
Better help is a great choice for…
Better help is a great choice for therapy, the app is easy to use, my therapist is awesome and I recommend it 100%.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Lisbeth V.
Better help is a great choice for therapy, the app is easy to use, my therapist is awesome and I recommend it 100%.
Dennis
Beware, you will start paying your subscription before you find a therapist. Outside the USA your choices may be limited and you will be paying for nothing. Do your research first and understand the terms of service.
Response from BetterHelpNov 25, 2022
You are correct, Dennis, we do charge all memberships upfront because we are a subscription service. However, we are happy to help with finding a therapist before subscribing, just let us know! Most members are matched with 24-48 hours of creating an account, whether they have subscribed or not, and we have many therapists available to our international members. I would be happy to help you find a therapist who feels like a great fit for your needs, so I am going to request more information through TrustPilot. Looking forward to working with you, and finding a match who allows you to use your membership as intended!
Robert K.
Debra my therapist is a great listener & gives good insight. The BetterHelp experience has been very satisfying for me.
PQ
Better Help was very fitting for my schedule and my lifestyle. I lead a very busy life between work and family and this was a way to get quality therapy without the hassle of leaving work early, sitting in a waiting room and decompressing in my car for a half hour afterwards. Receiving quality therapy from the comfort of my home on a schedule that worked for me was key in making this a successful experience for me. The online test you take first really helped hone in on the therapist that best fits your needs. If I feel I need further therapy in the future, I will definitely reach out to Better Help again.
Brian
Very good therapists and extremely user friendly platform. If it weren't so expensive I definitely would have continued beyond my free trial!
Michelle
I am having such a good experience with my therapist on here. Much better than when I have tried therapy in the past. I have a really good therapist who has off the bat used an evidence based approach to help me dive deep into healing.
Kaylee
Doing therapy on better help has been extremely easy and amazing- I work two jobs and usually don’t have time to schedule therapy sessions that are held in office. Virtual therapy sessions are amazing and my therapist has shocked me in every way possible with how helpful he is. I’m finally making real progress. Thank you.
Nicole R.
I would say I love the options BetterHelp provides for people like phone call versus video call or chatting with a therapist. I am somewhat of an introvert and a very fast typer so I love the chatting option, it allows me to feel more comfortable opening up about deep conversations! I loved my therapist she was really kind and helpful with her tips.